Letters

Type: Form

Description: Provides access to merchant letters information and modification options.

Items:

Save

Saves all the changes on the form.

Closes the form without saving any changes.

General

Includes general information of the letter.

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Welcome

Code of a letter template set up with a printhouse that is sent when a new account is created.

References: Merchant.Letter Code Welcome

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Statement

Code of a letter template set up with a printhouse for a statement of the account.

References: Merchant.Letter Code Statement

Processing

Includes billing processing information that is to be included in the letter.

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Hard Decline

Code of a letter template set up with a printhouse when a hard decline occurs.

References: Merchant.Letter Code Hard Decline

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Statement

Indicates whether hard decline letter is a statement or not (statements contain data tables).

References: Merchant.Is Letter Code Hard Decline Statement

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Soft Decline

Code of a letter template set up with a printhouse when a soft decline occurs.

References: Merchant.Letter Code Soft Decline

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Statement

Indicates whether soft decline letter is a statement or not (statements contain data tables).

References: Merchant.Is Letter Code Soft Decline Statement

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Wait Period (days)

Waiting period before the next letter.

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Requires Balance

Indicates whether an account has to have outstanding balance for soft decline letter to come out.

References: Merchant.Is Required Balance Soft Decline Letter

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Chargeback

Code of a letter template set up with a printhouse when a chargeback occurs.

References: Merchant.Letter Code Chargeback

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Statement

Indicates whether chargeback letter is a statement or not (statements contain data tables).

References: Merchant.Is Letter Code Chargeback Statement

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Paper Invoice

Indicates whether the invoice notification includes invoice only.

References: Merchant.Is Letter Invoice Notification Invoice Only

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Invoice Period (days)

Invoice waitng period before the next letter.

Collections

Includes billing collections information that is to be included in the letter.

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Letter Code 1

Code of a letter template set up with a printhouse for the first letter sent to the customer from 3rd party collections.

References: Merchant.Collections Letter Code1

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Letter Code 2

Code of a letter template set up with a printhouse for the second letter sent to the customer from 3rd party collections.

References: Merchant.Collections Letter Code2

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Letter Code 3

Code of a letter template set up with a printhouse for the third letter sent to the customer from 3rd party collections.

References: Merchant.Collections Letter Code3

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Letter Code 4

Code of a letter template set up with a printhouse for the fourth letter sent to the customer from 3rd party collections.

References: Merchant.Collections Letter Code4

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Letter Code 5

Code of a letter template set up with a printhouse for the fifth letter sent to the customer from 3rd party collections.

References: Merchant.Collections Letter Code5

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Balance Age (days) 1

Number of days from the date when the account was sent to collections, after which a corresponding collection letter is sent to the customer (e.g. Collections letter age1 is linked to Collections letter code1).

References: Merchant.Collections Letter Age1

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Balance Age (days) 2

Number of days from the date when the account was sent to collections, after which a corresponding collection letter is sent to the customer (e.g. Collections letter age2 is linked to Collections letter code2).

References: Merchant.Collections Letter Age2

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Balance Age (days) 3

Number of days from the date when the account was sent to collections, after which a corresponding collection letter is sent to the customer (e.g. Collections letter age3 is linked to Collections letter code3).

References: Merchant.Collections Letter Age3

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Balance Age (days) 4

Number of days from the date when the account was sent to collections, after which a corresponding collection letter is sent to the customer (e.g. Collections letter age4 is linked to Collections letter code4).

References: Merchant.Collections Letter Age4

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Balance Age (days) 5

Number of days from the date when the account was sent to collections, after which a corresponding collection letter is sent to the customer (e.g. Collections letter age5 is linked to Collections letter code5).

References: Merchant.Collections Letter Age5

Notifications

Includes billing notification information that is to be included in the letter.

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Letter Code 1

Code of a letter template set up with a printhouse for the first notification letter sent to the customer in case the customer's account became delinquent.

References: Merchant.Notification Letter Code1

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Letter Code 2

Code of a letter template set up with a printhouse for the second notification letter sent to the customer in case the customer's account became delinquent.

References: Merchant.Notification Letter Code2

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Letter Code 3

Code of a letter template set up with a printhouse for the third notification letter sent to the customer in case the customer's account became delinquent.

References: Merchant.Notification Letter Code3

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Balance Age (days) 1

Number of days from the date when the customer's account became delinquent, after which a corresponding letter is sent to the customer (e.g. Notification letter age1 is linked to notification letter code1).

References: Merchant.Notification Letter Age1

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Balance Age (days) 2

Number of days from the date when the customer's account became delinquent, after which a corresponding letter is sent to the customer (e.g. Notification letter age2 is linked to notification letter code2).

References: Merchant.Notification Letter Age2

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Balance Age (days) 3

Number of days from the date when the customer's account became delinquent, after which a corresponding letter is sent to the customer (e.g. Notification letter age3 is linked to notification letter code3).

References: Merchant.Notification Letter Age3

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