Countries:
No Providers
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | TidyPay Code |
|---|---|---|---|
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 708 | Soft | Honor With Authentication. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 500 | Soft | Decline. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 100 | Soft | Do not honor | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 370 | Hard | Account on hold. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 373 | Hard | Invalid Card Account. | D05 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 958 | Soft | CCV2 failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 959 | Soft | CAV failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 909 | Soft | System malfunction. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 505 | Soft | Please retry. | D17 |
| 110 | Soft | Invalid amount | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 567 | Hard | Over repair limit | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 503 | Hard | New Account Information. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 340 | Hard | New password required. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 552 | Hard | Invalid Product | D27 |
| 153 | Hard | Already redeemed | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 804 | Hard | Fuel only | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 940 | Hard | Error. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 565 | Hard | Fuel price error | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 568 | Hard | Over additive limit | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 114 | Hard | Invalid account type | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 151 | Hard | Activation failed | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 802 | Hard | Imprint card | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 504 | Hard | Do not try again. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 602 | Hard | No Open Batch | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 368 | Hard | No account link. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 826 | Hard | Signature required | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 566 | Hard | Y or N required | D27 |
| 808 | Hard | Invalid location | D27 |
| 792 | Hard | See attendant. | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 923 | Hard | Request in progress | D27 |
| 157 | Hard | Invalid entry | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 904 | Hard | Format error. | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 384 | Hard | Account row locked. | D27 |
| 944 | Hard | Invalid response | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 803 | Hard | Not on file | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 332 | Hard | Account locked. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 564 | Hard | Over cash limit | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 122 | Hard | Security violation | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 107 | Soft | Call for authorization | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 150 | Soft | Invalid merchant set up | D33 |
| 569 | Soft | Invalid user | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | TidyPay Code |
|---|---|---|---|
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 708 | Soft | Honor With Authentication. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 500 | Soft | Decline. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 100 | Soft | Do not honor | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 370 | Hard | Account on hold. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 373 | Hard | Invalid Card Account. | D05 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 958 | Soft | CCV2 failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 959 | Soft | CAV failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 909 | Soft | System malfunction. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 505 | Soft | Please retry. | D17 |
| 110 | Soft | Invalid amount | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 567 | Hard | Over repair limit | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 503 | Hard | New Account Information. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 340 | Hard | New password required. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 552 | Hard | Invalid Product | D27 |
| 153 | Hard | Already redeemed | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 804 | Hard | Fuel only | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 940 | Hard | Error. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 565 | Hard | Fuel price error | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 568 | Hard | Over additive limit | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 114 | Hard | Invalid account type | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 151 | Hard | Activation failed | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 802 | Hard | Imprint card | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 504 | Hard | Do not try again. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 602 | Hard | No Open Batch | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 368 | Hard | No account link. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 826 | Hard | Signature required | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 566 | Hard | Y or N required | D27 |
| 808 | Hard | Invalid location | D27 |
| 792 | Hard | See attendant. | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 923 | Hard | Request in progress | D27 |
| 157 | Hard | Invalid entry | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 904 | Hard | Format error. | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 384 | Hard | Account row locked. | D27 |
| 944 | Hard | Invalid response | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 803 | Hard | Not on file | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 332 | Hard | Account locked. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 564 | Hard | Over cash limit | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 122 | Hard | Security violation | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 107 | Soft | Call for authorization | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 150 | Soft | Invalid merchant set up | D33 |
| 569 | Soft | Invalid user | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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