000 |
Good |
Approve |
A01 |
701 |
Good |
Approved EMV Key Load |
A01 |
785 |
Good |
No reason to decline |
A01 |
003 |
Good |
Approve VIP |
A01 |
703 |
Good |
Approved EMV Key Load, more key load data pending. |
A01 |
334 |
Good |
Already reversed. |
A03 |
002 |
Good |
Approve for partial amount. |
A05 |
791 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. |
D01 |
515 |
Soft |
Declined. No term record on First Data system. |
D01 |
100 |
Soft |
Do not honor |
D01 |
500 |
Soft |
Decline. |
D01 |
708 |
Soft |
Honor With Authentication. |
D01 |
790 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. |
D01 |
514 |
Soft |
Do not try again – Applies to recurring authorizations only. There was security violation. |
D01 |
911 |
Soft |
Card issuer timed out. |
D01 |
540 |
Soft |
Edit Honor. |
D01 |
124 |
Soft |
Violation of law. |
D01 |
513 |
Soft |
Decline. Transaction not permitted to acquirer or terminal. |
D01 |
773 |
Soft |
Unsuccessful. |
D01 |
132 |
Hard |
Unmatched card expiry date. |
D02 |
521 |
Soft |
Enter lesser amount. |
D03 |
116 |
Soft |
Not sufficient funds |
D03 |
704 |
Hard |
Pick Up Card. |
D04 |
370 |
Hard |
Account on hold. |
D04 |
767 |
Hard |
Hard Capture; Pick Up. |
D04 |
131 |
Hard |
Invalid account number. |
D05 |
506 |
Hard |
Invalid Checking Account Number. |
D05 |
526 |
Hard |
Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement |
D05 |
118 |
Hard |
No card record. |
D05 |
373 |
Hard |
Invalid Card Account. |
D05 |
304 |
Hard |
Inactive account. The account has not been activated by an approved location. |
D06 |
541 |
Hard |
No Savings Account. |
D06 |
303 |
Hard |
Unknown account. The account could not be located in the account table. |
D06 |
378 |
Hard |
Account is Purged. The Account record was purged from the database. |
D06 |
302 |
Hard |
Account closed. The account was closed, probably because the account balance was $0.00. |
D06 |
117 |
Soft |
Incorrect PIN. |
D07 |
517 |
Soft |
CVV2 Declined. |
D08 |
958 |
Soft |
CCV2 failed |
D08 |
954 |
Soft |
CCV failed. |
D08 |
959 |
Soft |
CAV failed |
D08 |
774 |
Soft |
Duplicate Reversal. |
D09 |
913 |
Soft |
Duplicate transaction. |
D09 |
772 |
Soft |
Duplicate Return. |
D09 |
776 |
Soft |
Duplicate Completion. |
D09 |
208 |
Hard |
Lost card. |
D10 |
731 |
Hard |
Rejected Lost/Stolen Checks |
D10 |
209 |
Hard |
Stolen card. |
D11 |
907 |
Soft |
Card issuer or switch inoperative |
D12 |
402 |
Soft |
TransArmor Service Unavailable. |
D12 |
909 |
Soft |
System malfunction. |
D12 |
120 |
Soft |
Transaction not permitted to terminal. |
D12 |
963 |
Soft |
Acquirer channel unavailable |
D12 |
512 |
Soft |
Service not allowed. |
D12 |
119 |
Soft |
Transaction not permitted to cardholder. |
D12 |
528 |
Soft |
Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. |
D15 |
554 |
Soft |
Over daily limit |
D15 |
123 |
Soft |
Exceeds withdrawal frequency limit. |
D15 |
782 |
Soft |
Count Exceeds Limit. |
D15 |
121 |
Soft |
Exceeds withdrawal amount limit. |
D15 |
101 |
Hard |
Expired card. |
D16 |
510 |
Hard |
New Account Information – Applies to recurring authorizations only. The card has expired |
D16 |
509 |
Hard |
Do not try again – Applies to recurring authorizations only. The card has expired |
D16 |
511 |
Hard |
Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again |
D16 |
920 |
Soft |
Security H/W or S/W error - try again |
D17 |
505 |
Soft |
Please retry. |
D17 |
516 |
Soft |
Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout |
D17 |
921 |
Soft |
Security H/W or S/W error - no action |
D17 |
508 |
Soft |
Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. |
D17 |
110 |
Soft |
Invalid amount |
D18 |
771 |
Soft |
Amount Too Large. |
D18 |
318 |
Soft |
Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. |
D18 |
106 |
Soft |
Allowable PIN tries exceeded |
D21 |
550 |
Hard |
Invalid Vehicle |
D27 |
944 |
Hard |
Invalid response |
D27 |
336 |
Hard |
Bad authorization code. The authorization code test failed. |
D27 |
154 |
Hard |
Over monthly limit |
D27 |
602 |
Hard |
No Open Batch |
D27 |
504 |
Hard |
Do not try again. |
D27 |
818 |
Hard |
Over merchant product velocity both |
D27 |
316 |
Hard |
Incorrect location. There was a problem with the merchant location. |
D27 |
902 |
Hard |
Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. |
D27 |
372 |
Hard |
Promo location restricted. |
D27 |
351 |
Hard |
First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. |
D27 |
702 |
Hard |
EMV Key Download Error. |
D27 |
813 |
Hard |
Over merchant daily velocity count |
D27 |
559 |
Hard |
Voyager ID problem |
D27 |
806 |
Hard |
Authorization ID needed |
D27 |
308 |
Hard |
Already active. The card is already active and does not need to be reactivated |
D27 |
327 |
Hard |
Request not permitted by this account. |
D27 |
122 |
Hard |
Security violation |
D27 |
564 |
Hard |
Over cash limit |
D27 |
384 |
Hard |
Account row locked. |
D27 |
369 |
Hard |
Invalid time zone. |
D27 |
343 |
Hard |
No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. |
D27 |
524 |
Hard |
Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message |
D27 |
815 |
Hard |
Over merchant daily velocity both |
D27 |
552 |
Hard |
Invalid Product |
D27 |
338 |
Hard |
No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. |
D27 |
604 |
Hard |
Close Not Valid |
D27 |
820 |
Hard |
Over chain daily velocity amount |
D27 |
354 |
Hard |
Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) |
D27 |
906 |
Hard |
System Error. There is a problem with the host processing system. Call your helpdesk or operations support. |
D27 |
375 |
Hard |
Bad Post Date. The Post Date is not a valid date. |
D27 |
353 |
Hard |
First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. |
D27 |
729 |
Hard |
Hard Negative Info On File. |
D27 |
345 |
Hard |
Invalid EAN. The EAN is not correc t for the provided account number. |
D27 |
527 |
Hard |
Network Response indicates that Merchant ID/SE is invalid. |
D27 |
561 |
Hard |
Invalid Restriction Code |
D27 |
808 |
Hard |
Invalid location |
D27 |
315 |
Hard |
Bad mag stripe. The mag stripe could not be parsed for account information |
D27 |
329 |
Hard |
Bad_repay_date. |
D27 |
566 |
Hard |
Y or N required |
D27 |
403 |
Hard |
TransArmor Invalid Token or Account Number. |
D27 |
722 |
Hard |
Invalid value in the field |
D27 |
822 |
Hard |
Over chain product velocity count |
D27 |
914 |
Hard |
Void/Full Reversal requests in which the Original Authorization was not found. |
D27 |
377 |
Hard |
Already active and reloadable. |
D27 |
357 |
Hard |
Currency conversion error. Internal CLGC system error. |
D27 |
775 |
Hard |
Subsystem Unavailable. |
D27 |
507 |
Hard |
New Account Information available. |
D27 |
817 |
Hard |
Over merchant product velocity count |
D27 |
801 |
Hard |
Over merchandise limit |
D27 |
340 |
Hard |
New password required. |
D27 |
923 |
Hard |
Request in progress |
D27 |
331 |
Hard |
Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. |
D27 |
151 |
Hard |
Activation failed |
D27 |
568 |
Hard |
Over additive limit |
D27 |
501 |
Hard |
Date of Birth Error for Check Processing. |
D27 |
348 |
Hard |
Invalid transaction source. The provided source (field EA) is not valid for this transaction. |
D27 |
530 |
Hard |
The authorizing network has a problem decrypting the cryptogram in the request. |
D27 |
810 |
Hard |
Over card velocity amount |
D27 |
156 |
Hard |
Max number of recharges exceeded |
D27 |
319 |
Hard |
Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements |
D27 |
342 |
Hard |
Void of activation after account activity. |
D27 |
724 |
Hard |
Referred - Not Active |
D27 |
824 |
Hard |
Over chain product velocity amount |
D27 |
322 |
Hard |
Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) |
D27 |
941 |
Hard |
Invalid issuer. |
D27 |
381 |
Hard |
Bulk activation unattempted error |
D27 |
360 |
Hard |
First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th |
D27 |
519 |
Hard |
Invalid Effective Date. |
D27 |
556 |
Hard |
Exceeds quantity |
D27 |
803 |
Hard |
Not on file |
D27 |
001 |
Hard |
Schema Validation Error |
D27 |
321 |
Hard |
Invalid new password. The new password does not meet the minimum security criteria |
D27 |
942 |
Hard |
Customer cancellation |
D27 |
333 |
Hard |
No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. |
D27 |
153 |
Hard |
Already redeemed |
D27 |
601 |
Hard |
Invalid Batch Number |
D27 |
503 |
Hard |
New Account Information. |
D27 |
109 |
Hard |
Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. |
D27 |
350 |
Hard |
Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) |
D27 |
542 |
Hard |
DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. |
D27 |
812 |
Hard |
Over issuer velocity amount |
D27 |
401 |
Hard |
Offer Processing Error |
D27 |
558 |
Hard |
Invalid Track 2 data |
D27 |
805 |
Hard |
Velocity exceeded |
D27 |
130 |
Hard |
Invalid terminal. |
D27 |
792 |
Hard |
See attendant. |
D27 |
826 |
Hard |
Signature required |
D27 |
326 |
Hard |
Incorrect transaction version or format number for POS transactions. |
D27 |
114 |
Hard |
Invalid account type |
D27 |
563 |
Hard |
Over fuel limit |
D27 |
383 |
Hard |
Store location zero not allowed. |
D27 |
368 |
Hard |
No account link. |
D27 |
523 |
Hard |
Crypto box is offline. |
D27 |
814 |
Hard |
Over merchant daily velocity amount |
D27 |
551 |
Hard |
Invalid Driver |
D27 |
337 |
Hard |
Too many transactions requested. |
D27 |
603 |
Hard |
Close Unavailable |
D27 |
819 |
Hard |
Over chain daily velocity count |
D27 |
346 |
Hard |
Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). |
D27 |
904 |
Hard |
Format error. |
D27 |
374 |
Hard |
Product code(s) restricted. |
D27 |
352 |
Hard |
First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. |
D27 |
726 |
Hard |
Unable to Locate Record On File. |
D27 |
344 |
Hard |
Internet access disabled. |
D27 |
525 |
Hard |
Debit/EBT network gateway cannot get through to the ISSUER. |
D27 |
560 |
Hard |
Invalid Odometer |
D27 |
807 |
Hard |
Over non-fuel limit |
D27 |
311 |
Hard |
Not lost or stolen. |
D27 |
915 |
Hard |
Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal |
D27 |
328 |
Hard |
Request not permitted by this merchant location. |
D27 |
565 |
Hard |
Fuel price error |
D27 |
385 |
Hard |
Accepted but not yet processed. |
D27 |
908 |
Hard |
Transaction destination not found for routing. |
D27 |
376 |
Hard |
Account status is void lock. |
D27 |
355 |
Hard |
Invalid currency. The provided currency is invalid. |
D27 |
740 |
Hard |
Totals Unavailable. |
D27 |
816 |
Hard |
Over merchant product velocity amount |
D27 |
553 |
Hard |
Exceeds transaction total limit per product class. |
D27 |
339 |
Hard |
Transaction history not available. |
D27 |
721 |
Hard |
Invalid ZIP Code |
D27 |
821 |
Hard |
Over chain daily velocity both |
D27 |
356 |
Hard |
Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. |
D27 |
567 |
Hard |
Over repair limit |
D27 |
404 |
Hard |
TransArmor Key Error. |
D27 |
347 |
Hard |
Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion |
D27 |
529 |
Hard |
Resubmission of transaction violates debit/EBT network frequency. |
D27 |
562 |
Hard |
Pay at pump not allowed |
D27 |
809 |
Hard |
Over card velocity count |
D27 |
950 |
Hard |
Violation of business arrangement |
D27 |
155 |
Hard |
Recharge amount exceeded |
D27 |
317 |
Hard |
Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. |
D27 |
330 |
Hard |
Bad checksum. The checksum provided is incorrect. |
D27 |
341 |
Hard |
Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. |
D27 |
723 |
Hard |
Driver’s License or ID is Required |
D27 |
823 |
Hard |
Over chain product velocity both |
D27 |
940 |
Hard |
Error. |
D27 |
380 |
Hard |
Bulk activation error. |
D27 |
359 |
Hard |
The terminal transaction number did not match (on a void or reversal). |
D27 |
518 |
Hard |
Invalid account/date or sales date in future. |
D27 |
555 |
Hard |
Invalid Date/Time |
D27 |
802 |
Hard |
Imprint card |
D27 |
924 |
Hard |
Limit check failed |
D27 |
332 |
Hard |
Account locked. |
D27 |
152 |
Hard |
Exceeds limit |
D27 |
502 |
Hard |
Invalid State Code. |
D27 |
349 |
Hard |
Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) |
D27 |
532 |
Hard |
The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. |
D27 |
811 |
Hard |
Over issuer velocity count |
D27 |
157 |
Hard |
Invalid entry |
D27 |
320 |
Hard |
Invalid password. |
D27 |
108 |
Hard |
Refer to issuer‘s special conditions |
D27 |
825 |
Hard |
No chain ID for chain merchant |
D27 |
323 |
Hard |
Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. |
D27 |
382 |
Hard |
Bulk activation package amount error. |
D27 |
367 |
Hard |
Target embossed card entered and Transaction count entered do not match. |
D27 |
520 |
Hard |
Reversal Rejected. Do not try again. |
D27 |
557 |
Hard |
Invalid prompt entry |
D27 |
804 |
Hard |
Fuel only |
D27 |
522 |
Soft |
Cash Back greater than total Transaction amount. |
D28 |
104 |
Soft |
Restricted card |
D29 |
105 |
Soft |
Call acquirer's security department |
D30 |
727 |
Soft |
Refer – Call Authorization (Checks only). |
D30 |
107 |
Soft |
Call for authorization |
D30 |
728 |
Soft |
Referred – Skip Trace Info. |
D30 |
129 |
Soft |
Suspected counterfeit card |
D31 |
102 |
Soft |
Suspected fraud |
D31 |
150 |
Soft |
Invalid merchant set up |
D33 |
569 |
Soft |
Invalid user |
D33 |
133 |
Soft |
The TPP ID was not found |
D34 |