Home > Manuals > Tutorials > Facilitator >
Name | Added On | Difficulty | Time Required | Description |
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How to locate and review merchant files and totals | 07/11/14 | 15 mins | This easy tutorial will teach you how to locate a file generated on behalf of your merchant and review its totals. |
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How to approve batches on Merchant Perspective | 08/12/14 | 15 mins | In this tutorial you will learn how to approve pending batches using Merchant perspective. |
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Reviewing suspected duplicate batches | 09/01/14 | 15 mins | This tutorial will teach you how to locate and approve duplicate batches/sub-batches. |
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How to review batch totals | 04/08/15 | 15 mins | This tutorial will teach you how to review merchant's totals. |
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Handling manual settlement | 12/12/15 | 30 mins | In this tutorial you will learn how to handle manual batch settlement. |
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Downloading a request/response/return file | 12/22/15 | 30 mins | In this tutorial you will learn how to download a request, response or return file. |
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How to issue credits for a batch | 12/22/15 | 30 mins | In this tutorial you will learn how to issue credits for a batch. |
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How to cancel a batch/sub-batch | 02/18/16 | 15 mins | In this tutorial you will learn how to cancel a batch or sub-batch. |