Home > Manuals > Tutorials > Facilitator >
Name | Added On | Difficulty | Time Required | Description |
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Underwriting of a merchant's business | 07/25/13 | 30 mins | This tutorial will teach you how to configure underwriting for a merchant. |
Managing merchant selection | 07/26/13 | 15 mins | Special tutorial explaining how to manage Merchant_Selection. |
Navigating Merchant perspective | 08/01/13 | 15 mins | This tutorial is aimed at showing how to navigate Merchant Perspective based on Merchant_Selection. |
Managing blacklist | 06/04/14 | 45 mins | This easy tutorial will teach you how to enable transactions blacklist and remove a card/account number from the blacklist. |
Creating a merchant (basic) | 06/10/14 | 15 mins | This tutorial will teach you how to create a new Merchant and configure its settings. |
Creating a reseller | 06/10/14 | 15 mins | This tutorial will teach you how to create a new Reseller and configure its settings. |
Creating a merchant with processing settings | 06/13/14 | 30 mins | In this tutorial we are going to create a new Merchant using more elaborate process which involves configuring processes settings. |
Creating a merchant with remittance settings | 06/16/14 | 30 mins | In this tutorial we are going to create a new Merchant with extended settings. |
Setting up merchant fees without buy rate | 06/19/14 | 30 mins | In this tutorial we are going to learn how to set up Merchant Fees for new and existing Merchants. |
Setting up reseller commissions | 06/24/14 | 30 mins | In this tutorial we are going to learn how to set up commissions for resellers. The commission structure is based on Setting Up Merchant Fees with Buy Rate tutorial. |
Setting up merchant fees with buy rate | 06/26/14 | 30 mins | In this tutorial we are going to learn how to set up Merchant Fee with Buy Rate. |
Modifying a merchant | 07/21/14 | 15 mins | In this easy tutorial you will learn how to locate the merchant modifying form through the Merchant Perspective and make changes to the general and cofiguration settings of your merchant. |
Configuring email services for a merchant | 08/26/14 | 15 mins | This tutorial will teach you how to configure an email service for a merchant.
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Reviewing suspected duplicate batches | 09/01/14 | 15 mins | This tutorial will teach you how to locate and approve duplicate batches/sub-batches. |
Navigating User perspective | 09/09/14 | 15 mins | In this easy tutorial you will learn how to navigate User Perspective as well as make basic operations with a user. |
Navigating Reseller perspective | 09/10/14 | 15 mins | In this easy tutorial you will learn how to navigate Reseller Perspective as well as make basic operations with a reseller. |
Creating a new merchant account | 10/16/14 | 15 mins | This tutorial will teach ypu how to to create a Merchant Account using two different forms on Merchant perspective - "New Account (Extended)" and "Accounts". |
Creating a new vendor | 04/01/15 | 15 mins | In this tutorial you will learn how to create new vendors in Distributions perspective. |
Adding a new distribution schema (Convenience Fee Handling use case) | 06/24/15 | 30 mins | This tutorial will help you to learn how to add distribution schema for convenience fee handling. |
Adding a new distribution schema (Tax Management use case) | 06/25/15 | 30 mins | This tutorial will help you to learn how to add distribution schema for tax management. |
Changing merchant fee withdrawal source from merchant balance to convenience fee balance | 07/10/15 | 30 mins | In this tutorial we are going to learn how to change merchant fee withdrawal source from merchant balance to convenience fee balance. |
Creating a new user | 09/01/15 | 30 mins | You will learn how to create a new user using User perspective. |
Navigating Distributions perspective | 09/03/15 | 30 mins | In this easy tutorial you will learn how to navigate Distributions Perspective as well as make basic operations with a vendor. |
Creating new terminal configuration | 09/23/15 | 30 mins | Special tutorial which describes how to create a new configuration. |
Creating a new processor's profile | 10/01/15 | 30 mins | In this tutorial you will learn how to configure a new processor's profile. |
Setting up convenience fee | 10/06/15 | 45 mins | In this tutorial you will learn how to set up Convenience Fees. |
Creating a fee processor | 10/13/15 | 30 mins | In this tutorial you will learn how to create and configure a Fee Processor. |
Managing permissions for a particular user role | 10/14/15 | 15 mins | In this tutorial you will learn how to manage permissions for a particular user role. |
Creating a test merchant | 11/25/15 | 30 mins | In this tutorial you will learn how to create a test account using New Merchant (Extended) form. |
Handling manual settlement | 12/12/15 | 30 mins | In this tutorial you will learn how to handle manual batch settlement. |
Downloading a request/response/return file | 12/22/15 | 30 mins | In this tutorial you will learn how to download a request, response or return file. |
Navigating Portfolio perspective | 12/30/15 | 15 mins | In this easy tutorial you will learn how to navigate Portfolio Perspective as well as make basic operations with a portfolio. |
Navigating Terminal perspective | 01/05/16 | 15 mins | In this easy tutorial you will learn how to navigate Terminal Perspective as well as make basic operations with terminals. |
Creating an adjustment | 01/06/16 | 30 mins | This tutorial will help you to create scheduled and manual adjustments for a statement. |
Navigating Fulfillment perspective | 01/07/16 | 15 mins | In this easy tutorial you will learn how to navigate Fulfillment Perspective as well as make basic operations with a terminal order. |
Configuring remittance settings | 01/11/16 | 30 mins | In this tutorial we will learn how to configure funding for a merchant. |
Configuring deposit information | 01/19/16 | 15 mins | This tutorial will teach you how to configure deposit information for a merchant account. |
Entering returns manually | 02/04/16 | 15 mins | In this tutorial we are going to learn how to create returns manually. |
Managing hosted payment pages advanced customization | 02/25/16 | 30 mins | In this tutorial we are going to learn how to add an HPP template for a merchant. |
Configuring customer fees | 04/18/16 | 30 mins | In this tutorial we are going to learn how to set up сustomer Fees. |
Provisioning of a merchant's business (new) | 06/12/16 | 45 mins | This tutorial will teach you how to provision a new Merchant. |
Managing branding settings | 03/03/17 | 30 mins | This tutorial will teach you how to create a branding profile at different levels within the gateway. |
Managing tokenization-related settings | 03/03/17 | 15 mins | This tutorial will teach you how to manage tokenization-related settings within the gateway. |
Reviewing split transactions | 04/26/17 | 15 mins | In this tutorial you will learn how to locate and review split transactions. |
Creating an affiliate | 04/27/17 | 30 mins | This tutorial will teach you how to create a new affiliate. |
Generating an SDK key | 05/10/17 | 15 mins | This tutorial will teach you how to generate a mobile SDK key. |
Creating configuration scripts | 06/16/17 | 45 mins | This tutorial will teach you how to create configuration scripts for merchant onboarding |
Assigning created configuration scripts to a merchant | 06/21/17 | 15 mins | In this tutorial, you will learn how to assign created configuration scripts for merchant onboarding. |
Onboarding a new merchant | 07/05/17 | 45 mins | This tutorial will teach you how to onboard a new merchant via the user interface. |
Configuring annual fees | 10/05/17 | 15 mins | This tutorial will teach you how to configure an annual fee. |
Configuring merchant charges | 03/01/18 | 30 mins | This tutorial will teach you how to configure merchant charges. |
Configuring a remitter | 03/14/18 | 30 mins | This tutorial will teach you how to configure a remitter. |
Creating a test provider profile | 05/24/18 | 30 mins | In this tutorial you will learn how to configure a test provider profile. |
Configuring taxes | 09/05/18 | 30 mins | This tutorial will teach you how to configure and modify taxes. |
Issuing batch refunds | 11/05/18 | 30 mins | In this tutorial, we are going to learn how to issue refunds as a real-time batch for transactions included in a particular sub-batch, as well as how to check the results of this batch refund processing. |
Creating a portfolio | 03/28/20 | 15 mins | This tutorial will teach you how to create a new Portfolio and configure its settings. |
Name | Added On | Difficulty | Time Required | Description |
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How to generate transaction export report | 05/21/14 | 15 mins | This tutorial will help you to make the export of transactions without any difficulties. |
How to put merchant remittance on/off hold | 05/27/14 | 15 mins | This easy tutorial will help you to put the remittance process on or off hold in case if you need it. |
How to enable emailing of merchant statements | 05/27/14 | 15 mins | This tutorial is aimed to teach you how to enable emailing of Merchant Statements as well as to help you to choose the emailing option which corresponds to your needs. |
How to enable emailing of chargeback case notifications | 05/28/14 | 15 mins | This easy tutorial will teach how to enable emailing of chargeback case notifications. |
How to deactivate a merchant | 07/11/14 | 15 mins | This easy tutorial will teach you how to deactive a merchant or a merchant account. |
How to locate and review merchant files and totals | 07/11/14 | 15 mins | This easy tutorial will teach you how to locate a file generated on behalf of your merchant and review its totals. |
How to assign a decryption key to an existing merchant | 07/24/14 | 15 mins | In this tutorial we will learn how to add a Decryption Key on the Merchant Perspective.
It is recommended that you study the ID TECH Reader Configuration Guide v1.0 guide before you will proceed with this tutorial. |
How to select all merchants | 08/11/14 | 15 mins | This easy tutorial will teach you how to locate and apply Select All Merchants option. |
How to approve batches on Merchant Perspective | 08/12/14 | 15 mins | In this tutorial you will learn how to approve pending batches using Merchant perspective. |
How to attach a reseller to a merchant | 08/19/14 | 15 mins | This easy tutorial will teach you how to attach a reseller to a merchant. |
How to enable skip tracing | 08/21/14 | 15 mins | This easy how-to tutorial will teach you how to enable automatic skip tracing and set up its period. |
How to create a new user (deprecated) | 09/15/14 | 15 mins | You will learn how to create a new user using User perspective. |
How to locate a merchant statement | 09/23/14 | 15 mins | This tutorial will give you knowledge how to locate a merchant statement. |
How to assign a decryption key to a new merchant | 10/02/14 | 15 mins | This tutorial will teach you how to assign a decryption key to a new merchant.
It is recommended that you study the ID TECH Reader Configuration Guide v1.0 guide before you will proceed with this tutorial. |
How to change settlement cutoff time | 10/07/14 | 15 mins | This tutorial will teach you how to change authorized amount is withdrawn from the card holder’s account and transferred to merchant’s account.
The general practice is to do this at the end of the business day.
There are two possible settlement mechanisms commonly referred to as terminal capture and host capture:
When terminal capture is used, the information about each transaction to include in settlement has to be supplied at the settlement time (generally through a settlement file).
When host capture is used, the underlying processing system (the host) keeps track of all of the transactions and it is usually sufficient to simply send a settlement message without including transaction details.
" >settlement cutoff time for transaction processing. |
How to copy processor's profile settings | 10/14/14 | 15 mins | This tutorial will teach you how to copy provider profile configuration from one merchant account to another. |
How to locate a reseller statement | 11/12/14 | 15 mins | This quick guide will give you knowledge how to locate a reseller statement. |
How to check remittance deposits | 03/25/15 | 15 mins | This tutorial will help you to check whether a merchant's deposit has been sent to the bank. |
How to add a new distribution schema | 04/02/15 | 15 mins | This tutorial will help you to learn how to add distribution schema. |
How to attach a distribution schema to a merchant | 04/02/15 | 15 mins | In this tutorial you will learn how to attach a distribution schema to a merchant. |
How to find a transaction associated with a statement | 04/02/15 | 15 mins | This tutorial will teach you how to locate transactions related to the remitter and generate statements for remitters. |
How to review distribution statements | 04/03/15 | 15 mins | This tutorial will help you to learn how to review distribution statements. |
How to review batch totals | 04/08/15 | 15 mins | This tutorial will teach you how to review merchant's totals. |
How to create a new holding account | 06/18/15 | 15 mins | This easy tutorial will teach you how to create a holding account on Distribution perspective. |
How to display distribution section on merchant statements | 07/07/15 | 15 mins | This tutorial will help you to learn how to enable displaying distributions section on merchant statements. |
How to attach portfolio to a user | 08/26/15 | 15 mins | This tutorial will teach you how to attach a portfolio to a user. |
How to add tracking information for a terminal order | 09/10/15 | 15 mins | In this easy tutorial we will learn how to add tracking information for your terminal order. |
How to create a terminal | 09/15/15 | 30 mins | This tutorial will teach you how to create a new terminal within your gateway. |
How to assign a fee processor to a merchant | 10/13/15 | 15 mins | In this tutorial you will learn how to assign a Fee Processor to a new or an existing merchant. |
How to delete a transaction on Transactions form | 10/13/15 | 30 mins | In this tutorial you will learn how to delete a transaction from a batch. |
How to change an operation type of a terminal | 12/11/15 | 15 mins | In this tutorial you will learn how to change an operation type of the terminal. |
How to review terminal configuration | 12/11/15 | 15 mins | Special tutorial which describes how to review a terminal configuration. |
How to issue credits for a batch | 12/22/15 | 30 mins | In this tutorial you will learn how to issue credits for a batch. |
How to set reserves | 01/06/16 | 15 mins | Special tutorial explaining how to set a reserve rate and minimum amount. |
How to cancel a batch/sub-batch | 02/18/16 | 15 mins | In this tutorial you will learn how to cancel a batch or sub-batch. |
How to create a scheduled payment | 04/28/16 | 15 mins | In this tutorial we are going to learn how to create a scheduled payment for a customer. |
How to add a new channel | 04/29/16 | 15 mins | In this tutorial we are going to learn how to add a new channel associated with POS software. |
How to attach a channel to a merchant | 04/29/16 | 15 mins | In this tutorial we are going to learn how to attach a channel to a new merchant and to an existing one. |
How to create a fulfillment center | 05/17/16 | 30 mins | In this tutorial you will learn how to create a fulfillment center in the gateway. |
How to add a terminal model | 06/08/16 | 15 mins | This easy tutorial will show you how to add a terminal model. |
How to add a shipping method | 06/08/16 | 15 mins | This easy tutorial will show you how to add a shipping method. |
How to add an injection key | 06/08/16 | 15 mins | This easy tutorial will show you how to add an injection key. |
How to create a terminal without subsequent order | 07/20/16 | 30 mins | In this tutorial you will learn how to create a terminal without creating an order. |
How to approve/cancel/reopen a terminal order | 07/20/16 | 15 mins | This easy tutorial will teach you how to apply such actions as approve, cancel or reopen a terminal order. |
How to exchange/return a terminal | 07/21/16 | 45 mins | This tutorial will show you how to exchange or return a terminal. |
How to attach a reseller to a portfolio | 08/25/16 | 15 mins | This easy tutorial will teach you how to attach a reseller to a portfolio. |
How to re-send terminal order notification | 12/07/16 | 15 mins | In this easy tutorial we will learn how to re-send terminal order notifications. |
How to revert back a statement status | 12/09/16 | 15 mins | This quick and easy tutorial will help you to learn how to put an approved statement back in review status. |
How to review terminal logs | 12/20/16 | 15 mins | This easy tutorial will teach you how to review terminal logs. |
How to change terminal configuration | 12/22/16 | 15 mins | This tutorial will show you how to change configuration for one or several terminals. |
How to assign a segment to a terminal | 12/28/16 | 15 mins | This quick tutorial will teach you how to assign a segment to a terminal to specify update settings. |
How to review a split schema | 04/27/17 | 15 mins | In this tutorial you will learn how to locate and review a split schema. |
How to review items associated with a transaction | 06/08/17 | 15 mins | This tutorial will teach you how review items included into a transaction. |
How to configure minimum fees | 03/05/18 | 15 mins | This tutorial will teach you how to configure minimum fees. |
How to handle remittance through a wire | 05/30/18 | 15 mins | This tutorial will help you to learn how to handle remittance through a wire. |
How to create a repository | 06/13/18 | 30 mins | This quick tutorial will teach you how to create a repository for terminal application and updates storage. |
How to create an update profile | 06/13/18 | 30 mins | In this tutorial you will learn how to create a new update profile for terminals. |
How to assign a new update profile to a terminal | 06/13/18 | 15 mins | This tutorial will teach you how to assign a new terminal profile to a terminal. |
How to assign a terminal level to a terminal | 06/13/18 | 15 mins | This tutorial will teach you how to assign a terminal level to a terminal. |
How to change update mode of a terminal | 06/13/18 | 15 mins | This tutorial will teach you how to change an update mode for a terminal. |
How to assign a new update version to the terminal profile | 06/19/18 | 15 mins | This tutorial will teach you how to assign a new update version to the terminal update profile. |
How to set positive merchant balance to zero | 06/20/18 | 30 mins | This tutorial will help you to learn how to set a positive merchant balance to zero. |
How to upload a new update | 07/09/18 | 45 mins | This tutorial will teach you how to upload an update for a terminal. |
How to roll a terminal update back | 08/10/18 | 15 mins | This tutorial will teach you how to execute a rollback of a terminal update. |
How to change terminal status | 10/10/18 | 15 mins | In this easy tutorial, we will learn how to change terminal statuses for further actions to be done. |
How to manage terminal order notification recipients | 11/08/18 | 15 mins | In this easy tutorial we are going to learn how to set the recipients for terminal order notification. |
How to add recipients for administrative email notifications | 11/22/18 | 15 mins | In this easy tutorial we are going to learn how to set the recipients for administrative email notifications. |