Lessons

Lesson Plan

1. 		Description	Action

1. 01

   Your work with TidyPay online-portal starts with getting two emails that include logon information: the first email - with access URL and your user name, and the second email - with your password. Your emails should look similar to what is shown in the screenshot.

   screenshot

2. 02

   Begin by practicing Logging in and navigating the application tutorial using the information that you received in your account set-up email.

   proceed

3. 03

   Now that you have learned how to log in and do basic navigation, let's continue with some terms related to user interface.

4. 04

   Perspective is the core element of User Interface. It's a set of forms and actions designed to simplify the work process within a specific business context. A perspective is designed to group together related fuctionality and to allow user to perform different actions in minimum number of clicks.

5. 05

   There are several types of perspectives. Let's review them.

6. 06

   Console is a perspective that is designed to function as a virtual terminal for merchants. The purpose of this perspective is to provide easy access to the information that merchants most commonly require for their business, such as access to transactions, chargebacks, batches, statements, as well as recurring billing functionality (if the recurring module is activated within the system).

7. 07

   Practice Navigating Console perspective tutorial.

   proceed

8. 08

   Management is a group of perspectives designed to streamline back-office operations. It is generally used by the employees of the payment service provider that maintain the gateway. It provides easy access to functionality for the management of merchants, resellers, users and portfolios. Management group contains four perspectives: Merchant perspective is an arrangement of available forms and actions that are needed to work efficiently with Merchants and Accounts. Reseller perspective is an arrangement of available forms and actions that are needed to work efficiently with Reseller records. Portfolio perspective is an arrangement of available forms and actions that are needed for managing information about resellers, merchants, documentation, etc. User perspective is an arrangement of available forms and actions that are needed to work efficiently with User records. Terminal perspective is an arrangement of available forms and actions that are needed for storing of the information, parameters and resources associated with terminals owned by a particular merchant, managing updates (Terminal Management System), and monitoring and saving logs. Distributions perspective is an arrangement of available forms and actions that are needed to provide access to the common functionality of distribution recipients such as vendor or holding account. Fulfillment perspective is an arrangement of available forms and actions that are needed to set up terminal configurations, work with users' terminal orders, control and modify shipping conditions, set up injection keys and regulate terminal modules available for fulfillment.

9. 09

   Administration is a group of perspectives designed to manage the application by system and software administrators. Administration group contain two perspectives: Setup perspective is an arrangement of forms and actions used by non-technical (business-oriented) administrators of the system to manage setup of various system-wide settings. System perspective is the arrangement of forms and actions used by technical administrators to manage setup of various system-wide settings (these settings are more software and hardware-related than business-related). Audit perspective is the arrangement of forms and actions used by technical administrators of the system to analyze different types of activity in the system, to review errors, to detect changes to merchant, reseller, user information, etc. Monitoring perspective is the arrangement of forms and actions used by non-technical administrators of the system to diagnose various problems that may occur to various remittance and processing related issues.

10. 10

    Let's learn how to navigate management perspectives - Merchant, Reseller, Portfolio, User, Terminal, Distributions and Fulfillment.

11. 11

    Practice Navigating Merchant perspective tutorial.

    proceed

12. 12

    Practice Navigating Reseller perspective tutorial.

    proceed

13. 13

    Practice Navigating Portfolio perspective tutorial.

    proceed

14. 14

    You have learned how to navigate Console, Merchant, Reseller, Portfolio perspective. If you need to take a pause, you can do it now and resume with the rest later.

    screenshot

15. 15

    Practice Navigating User perspective tutorial.

    proceed

16. 16

    Practice Navigating Terminal perspective tutorial.

    proceed

17. 17

    Practice Navigating Distributions perspective tutorial.

    proceed

18. 18

    Practice Navigating Fulfillment perspective tutorial.

    proceed

19. 19

    Let's learn how to navigate administrative perspectives - Setup, System, Audit and Monitoring.

20. 20

    Practice Navigating Setup perspective tutorial.

    proceed

21. 21

    Practice Navigating System perspective tutorial.

    proceed

22. 22

    Practice Navigating Audit perspective tutorial.

    proceed

23. 23

    Practice Navigating Monitoring perspective tutorial.

    proceed

24. 24

    Besides, there is a perspective that provides access to the reports available within the system - a Reporting perspective.

25. 25

    Practice Navigating Reporting Perspective tutorial.

    proceed

26. 26

    At this point, you should feel comfortable logging in to the application and navigating the key perspectives. Before we finish our lesson, let's learn one last thing - how to change your own password.

27. 27

    Practice How to change user's password tutorial.

    proceed

28. 28

    You should now be equipped with all of the basic skills that are necessary for using the functionality of your gateway online-portal.