| Code | Type | Message | TidyPay Code |
|---|---|---|---|
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 773 | Soft | Unsuccessful. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 500 | Soft | Decline. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 100 | Soft | Do not honor | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 521 | Soft | Enter lesser amount. | D03 |
| 116 | Soft | Not sufficient funds | D03 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 517 | Soft | CVV2 Declined. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 959 | Soft | CAV failed | D08 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 909 | Soft | System malfunction. | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 505 | Soft | Please retry. | D17 |
| 110 | Soft | Invalid amount | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 114 | Hard | Invalid account type | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 151 | Hard | Activation failed | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 503 | Hard | New Account Information. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 602 | Hard | No Open Batch | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 320 | Hard | Invalid password. | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 804 | Hard | Fuel only | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 566 | Hard | Y or N required | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 826 | Hard | Signature required | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 904 | Hard | Format error. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 504 | Hard | Do not try again. | D27 |
| 802 | Hard | Imprint card | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 564 | Hard | Over cash limit | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 122 | Hard | Security violation | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 332 | Hard | Account locked. | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 923 | Hard | Request in progress | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 808 | Hard | Invalid location | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 792 | Hard | See attendant. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 944 | Hard | Invalid response | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 803 | Hard | Not on file | D27 |
| 384 | Hard | Account row locked. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 552 | Hard | Invalid Product | D27 |
| 153 | Hard | Already redeemed | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 565 | Hard | Fuel price error | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 940 | Hard | Error. | D27 |
| 340 | Hard | New password required. | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 368 | Hard | No account link. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 107 | Soft | Call for authorization | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 102 | Soft | Suspected fraud | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
| Code | Type | Message | TidyPay Code |
|---|---|---|---|
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 773 | Soft | Unsuccessful. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 500 | Soft | Decline. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 100 | Soft | Do not honor | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 521 | Soft | Enter lesser amount. | D03 |
| 116 | Soft | Not sufficient funds | D03 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 517 | Soft | CVV2 Declined. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 959 | Soft | CAV failed | D08 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 909 | Soft | System malfunction. | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 505 | Soft | Please retry. | D17 |
| 110 | Soft | Invalid amount | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 114 | Hard | Invalid account type | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 151 | Hard | Activation failed | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 503 | Hard | New Account Information. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 602 | Hard | No Open Batch | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 320 | Hard | Invalid password. | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 804 | Hard | Fuel only | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 566 | Hard | Y or N required | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 826 | Hard | Signature required | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 904 | Hard | Format error. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 504 | Hard | Do not try again. | D27 |
| 802 | Hard | Imprint card | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 564 | Hard | Over cash limit | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 122 | Hard | Security violation | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 332 | Hard | Account locked. | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 923 | Hard | Request in progress | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 808 | Hard | Invalid location | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 792 | Hard | See attendant. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 944 | Hard | Invalid response | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 803 | Hard | Not on file | D27 |
| 384 | Hard | Account row locked. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 552 | Hard | Invalid Product | D27 |
| 153 | Hard | Already redeemed | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 565 | Hard | Fuel price error | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 940 | Hard | Error. | D27 |
| 340 | Hard | New password required. | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 368 | Hard | No account link. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 107 | Soft | Call for authorization | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 102 | Soft | Suspected fraud | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |