Countries:
No Providers
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | TidyPay Code |
|---|---|---|---|
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 124 | Soft | Violation of law. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 500 | Soft | Decline. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 100 | Soft | Do not honor | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 370 | Hard | Account on hold. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 959 | Soft | CAV failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 208 | Hard | Lost card. | D10 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 209 | Hard | Stolen card. | D11 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 505 | Soft | Please retry. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 332 | Hard | Account locked. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 384 | Hard | Account row locked. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 904 | Hard | Format error. | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 151 | Hard | Activation failed | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 564 | Hard | Over cash limit | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 368 | Hard | No account link. | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 340 | Hard | New password required. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 503 | Hard | New Account Information. | D27 |
| 804 | Hard | Fuel only | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 826 | Hard | Signature required | D27 |
| 567 | Hard | Over repair limit | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 802 | Hard | Imprint card | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 565 | Hard | Fuel price error | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 940 | Hard | Error. | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 504 | Hard | Do not try again. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 122 | Hard | Security violation | D27 |
| 568 | Hard | Over additive limit | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 114 | Hard | Invalid account type | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 923 | Hard | Request in progress | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 602 | Hard | No Open Batch | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 808 | Hard | Invalid location | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 792 | Hard | See attendant. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 944 | Hard | Invalid response | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 803 | Hard | Not on file | D27 |
| 552 | Hard | Invalid Product | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 153 | Hard | Already redeemed | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 566 | Hard | Y or N required | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 107 | Soft | Call for authorization | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 102 | Soft | Suspected fraud | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | TidyPay Code |
|---|---|---|---|
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 124 | Soft | Violation of law. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 500 | Soft | Decline. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 100 | Soft | Do not honor | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 370 | Hard | Account on hold. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 959 | Soft | CAV failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 208 | Hard | Lost card. | D10 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 209 | Hard | Stolen card. | D11 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 505 | Soft | Please retry. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 332 | Hard | Account locked. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 384 | Hard | Account row locked. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 904 | Hard | Format error. | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 151 | Hard | Activation failed | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 564 | Hard | Over cash limit | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 368 | Hard | No account link. | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 340 | Hard | New password required. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 503 | Hard | New Account Information. | D27 |
| 804 | Hard | Fuel only | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 826 | Hard | Signature required | D27 |
| 567 | Hard | Over repair limit | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 802 | Hard | Imprint card | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 565 | Hard | Fuel price error | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 940 | Hard | Error. | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 504 | Hard | Do not try again. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 122 | Hard | Security violation | D27 |
| 568 | Hard | Over additive limit | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 114 | Hard | Invalid account type | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 923 | Hard | Request in progress | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 602 | Hard | No Open Batch | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 808 | Hard | Invalid location | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 792 | Hard | See attendant. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 944 | Hard | Invalid response | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 803 | Hard | Not on file | D27 |
| 552 | Hard | Invalid Product | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 153 | Hard | Already redeemed | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 566 | Hard | Y or N required | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 107 | Soft | Call for authorization | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 102 | Soft | Suspected fraud | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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