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FirstData Rapid Connect  (real-time) Response Codes:



Transaction Responses   
Code Type Message TidyPay Code
000 Good Approve A01
703 Good Approved EMV Key Load, more key load data pending. A01
003 Good Approve VIP A01
785 Good No reason to decline A01
701 Good Approved EMV Key Load A01
334 Good Already reversed. A03
002 Good Approve for partial amount. A05
773 Soft Unsuccessful. D01
911 Soft Card issuer timed out. D01
124 Soft Violation of law. D01
540 Soft Edit Honor. D01
514 Soft Do not try again – Applies to recurring authorizations only. There was security violation. D01
790 Soft Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. D01
500 Soft Decline. D01
708 Soft Honor With Authentication. D01
515 Soft Declined. No term record on First Data system. D01
791 Soft Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. D01
100 Soft Do not honor D01
513 Soft Decline. Transaction not permitted to acquirer or terminal. D01
132 Hard Unmatched card expiry date. D02
521 Soft Enter lesser amount. D03
116 Soft Not sufficient funds D03
704 Hard Pick Up Card. D04
767 Hard Hard Capture; Pick Up. D04
370 Hard Account on hold. D04
131 Hard Invalid account number. D05
526 Hard Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement D05
373 Hard Invalid Card Account. D05
118 Hard No card record. D05
506 Hard Invalid Checking Account Number. D05
303 Hard Unknown account. The account could not be located in the account table. D06
541 Hard No Savings Account. D06
304 Hard Inactive account. The account has not been activated by an approved location. D06
302 Hard Account closed. The account was closed, probably because the account balance was $0.00. D06
378 Hard Account is Purged. The Account record was purged from the database. D06
117 Soft Incorrect PIN. D07
517 Soft CVV2 Declined. D08
958 Soft CCV2 failed D08
954 Soft CCV failed. D08
959 Soft CAV failed D08
774 Soft Duplicate Reversal. D09
776 Soft Duplicate Completion. D09
772 Soft Duplicate Return. D09
913 Soft Duplicate transaction. D09
731 Hard Rejected Lost/Stolen Checks D10
208 Hard Lost card. D10
209 Hard Stolen card. D11
119 Soft Transaction not permitted to cardholder. D12
963 Soft Acquirer channel unavailable D12
512 Soft Service not allowed. D12
120 Soft Transaction not permitted to terminal. D12
909 Soft System malfunction. D12
402 Soft TransArmor Service Unavailable. D12
907 Soft Card issuer or switch inoperative D12
121 Soft Exceeds withdrawal amount limit. D15
782 Soft Count Exceeds Limit. D15
123 Soft Exceeds withdrawal frequency limit. D15
554 Soft Over daily limit D15
528 Soft Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. D15
509 Hard Do not try again – Applies to recurring authorizations only. The card has expired D16
510 Hard New Account Information – Applies to recurring authorizations only. The card has expired D16
101 Hard Expired card. D16
511 Hard Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again D16
505 Soft Please retry. D17
508 Soft Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. D17
920 Soft Security H/W or S/W error - try again D17
516 Soft Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout D17
921 Soft Security H/W or S/W error - no action D17
771 Soft Amount Too Large. D18
110 Soft Invalid amount D18
318 Soft Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. D18
106 Soft Allowable PIN tries exceeded D21
518 Hard Invalid account/date or sales date in future. D27
385 Hard Accepted but not yet processed. D27
950 Hard Violation of business arrangement D27
552 Hard Invalid Product D27
153 Hard Already redeemed D27
348 Hard Invalid transaction source. The provided source (field EA) is not valid for this transaction. D27
339 Hard Transaction history not available. D27
812 Hard Over issuer velocity amount D27
329 Hard Bad_repay_date. D27
804 Hard Fuel only D27
722 Hard Invalid value in the field D27
372 Hard Promo location restricted. D27
353 Hard First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. D27
825 Hard No chain ID for chain merchant D27
817 Hard Over merchant product velocity count D27
940 Hard Error. D27
729 Hard Hard Negative Info On File. D27
327 Hard Request not permitted by this account. D27
315 Hard Bad mag stripe. The mag stripe could not be parsed for account information D27
604 Hard Close Not Valid D27
565 Hard Fuel price error D27
557 Hard Invalid prompt entry D27
346 Hard Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). D27
332 Hard Account locked. D27
807 Hard Over non-fuel limit D27
523 Hard Crypto box is offline. D27
501 Hard Date of Birth Error for Check Processing. D27
555 Hard Invalid Date/Time D27
156 Hard Max number of recharges exceeded D27
342 Hard Void of activation after account activity. D27
001 Hard Schema Validation Error D27
568 Hard Over additive limit D27
560 Hard Invalid Odometer D27
376 Hard Account status is void lock. D27
359 Hard The terminal transaction number did not match (on a void or reversal). D27
915 Hard Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal D27
820 Hard Over chain daily velocity amount D27
114 Hard Invalid account type D27
902 Hard Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. D27
530 Hard The authorizing network has a problem decrypting the cryptogram in the request. D27
320 Hard Invalid password. D27
942 Hard Customer cancellation D27
550 Hard Invalid Vehicle D27
151 Hard Activation failed D27
345 Hard Invalid EAN. The EAN is not correc t for the provided account number. D27
337 Hard Too many transactions requested. D27
810 Hard Over card velocity amount D27
802 Hard Imprint card D27
527 Hard Network Response indicates that Merchant ID/SE is invalid. D27
504 Hard Do not try again. D27
383 Hard Store location zero not allowed. D27
815 Hard Over merchant daily velocity both D27
908 Hard Transaction destination not found for routing. D27
702 Hard EMV Key Download Error. D27
323 Hard Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. D27
308 Hard Already active. The card is already active and does not need to be reactivated D27
602 Hard No Open Batch D27
563 Hard Over fuel limit D27
381 Hard Bulk activation unattempted error D27
109 Hard Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. D27
368 Hard No account link. D27
351 Hard First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. D27
823 Hard Over chain product velocity both D27
723 Hard Driver’s License or ID is Required D27
519 Hard Invalid Effective Date. D27
403 Hard TransArmor Invalid Token or Account Number. D27
553 Hard Exceeds transaction total limit per product class. D27
154 Hard Over monthly limit D27
349 Hard Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) D27
340 Hard New password required. D27
330 Hard Bad checksum. The checksum provided is incorrect. D27
805 Hard Velocity exceeded D27
558 Hard Invalid Track 2 data D27
354 Hard Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) D27
374 Hard Product code(s) restricted. D27
355 Hard Invalid currency. The provided currency is invalid. D27
826 Hard Signature required D27
818 Hard Over merchant product velocity both D27
941 Hard Invalid issuer. D27
740 Hard Totals Unavailable. D27
328 Hard Request not permitted by this merchant location. D27
317 Hard Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. D27
566 Hard Y or N required D27
343 Hard No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. D27
333 Hard No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. D27
808 Hard Invalid location D27
792 Hard See attendant. D27
524 Hard Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message D27
502 Hard Invalid State Code. D27
923 Hard Request in progress D27
157 Hard Invalid entry D27
532 Hard The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. D27
321 Hard Invalid new password. The new password does not meet the minimum security criteria D27
108 Hard Refer to issuer‘s special conditions D27
561 Hard Invalid Restriction Code D27
377 Hard Already active and reloadable. D27
360 Hard First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th D27
821 Hard Over chain daily velocity both D27
813 Hard Over merchant daily velocity count D27
904 Hard Format error. D27
384 Hard Account row locked. D27
944 Hard Invalid response D27
551 Hard Invalid Driver D27
152 Hard Exceeds limit D27
347 Hard Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion D27
338 Hard No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. D27
811 Hard Over issuer velocity count D27
803 Hard Not on file D27
721 Hard Invalid ZIP Code D27
507 Hard New Account Information available. D27
352 Hard First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. D27
824 Hard Over chain product velocity amount D27
816 Hard Over merchant product velocity amount D27
914 Hard Void/Full Reversal requests in which the Original Authorization was not found. D27
726 Hard Unable to Locate Record On File. D27
326 Hard Incorrect transaction version or format number for POS transactions. D27
311 Hard Not lost or stolen. D27
603 Hard Close Unavailable D27
564 Hard Over cash limit D27
556 Hard Exceeds quantity D27
316 Hard Incorrect location. There was a problem with the merchant location. D27
369 Hard Invalid time zone. D27
806 Hard Authorization ID needed D27
724 Hard Referred - Not Active D27
520 Hard Reversal Rejected. Do not try again. D27
404 Hard TransArmor Key Error. D27
155 Hard Recharge amount exceeded D27
122 Hard Security violation D27
341 Hard Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. D27
331 Hard Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. D27
567 Hard Over repair limit D27
559 Hard Voyager ID problem D27
356 Hard Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. D27
375 Hard Bad Post Date. The Post Date is not a valid date. D27
357 Hard Currency conversion error. Internal CLGC system error. D27
819 Hard Over chain daily velocity count D27
775 Hard Subsystem Unavailable. D27
529 Hard Resubmission of transaction violates debit/EBT network frequency. D27
319 Hard Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements D27
401 Hard Offer Processing Error D27
344 Hard Internet access disabled. D27
336 Hard Bad authorization code. The authorization code test failed. D27
809 Hard Over card velocity count D27
801 Hard Over merchandise limit D27
525 Hard Debit/EBT network gateway cannot get through to the ISSUER. D27
503 Hard New Account Information. D27
382 Hard Bulk activation package amount error. D27
924 Hard Limit check failed D27
906 Hard System Error. There is a problem with the host processing system. Call your helpdesk or operations support. D27
542 Hard DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. D27
322 Hard Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) D27
130 Hard Invalid terminal. D27
601 Hard Invalid Batch Number D27
562 Hard Pay at pump not allowed D27
380 Hard Bulk activation error. D27
367 Hard Target embossed card entered and Transaction count entered do not match. D27
350 Hard Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) D27
822 Hard Over chain product velocity count D27
814 Hard Over merchant daily velocity amount D27
522 Soft Cash Back greater than total Transaction amount. D28
104 Soft Restricted card D29
107 Soft Call for authorization D30
727 Soft Refer – Call Authorization (Checks only). D30
105 Soft Call acquirer's security department D30
728 Soft Referred – Skip Trace Info. D30
129 Soft Suspected counterfeit card D31
102 Soft Suspected fraud D31
569 Soft Invalid user D33
150 Soft Invalid merchant set up D33
133 Soft The TPP ID was not found D34

FirstData Rapid Connect  (real-time) Response Codes:



Transaction Responses   
Code Type Message TidyPay Code
000 Good Approve A01
703 Good Approved EMV Key Load, more key load data pending. A01
003 Good Approve VIP A01
785 Good No reason to decline A01
701 Good Approved EMV Key Load A01
334 Good Already reversed. A03
002 Good Approve for partial amount. A05
773 Soft Unsuccessful. D01
911 Soft Card issuer timed out. D01
124 Soft Violation of law. D01
540 Soft Edit Honor. D01
514 Soft Do not try again – Applies to recurring authorizations only. There was security violation. D01
790 Soft Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. D01
500 Soft Decline. D01
708 Soft Honor With Authentication. D01
515 Soft Declined. No term record on First Data system. D01
791 Soft Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. D01
100 Soft Do not honor D01
513 Soft Decline. Transaction not permitted to acquirer or terminal. D01
132 Hard Unmatched card expiry date. D02
521 Soft Enter lesser amount. D03
116 Soft Not sufficient funds D03
704 Hard Pick Up Card. D04
767 Hard Hard Capture; Pick Up. D04
370 Hard Account on hold. D04
131 Hard Invalid account number. D05
526 Hard Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement D05
373 Hard Invalid Card Account. D05
118 Hard No card record. D05
506 Hard Invalid Checking Account Number. D05
303 Hard Unknown account. The account could not be located in the account table. D06
541 Hard No Savings Account. D06
304 Hard Inactive account. The account has not been activated by an approved location. D06
302 Hard Account closed. The account was closed, probably because the account balance was $0.00. D06
378 Hard Account is Purged. The Account record was purged from the database. D06
117 Soft Incorrect PIN. D07
517 Soft CVV2 Declined. D08
958 Soft CCV2 failed D08
954 Soft CCV failed. D08
959 Soft CAV failed D08
774 Soft Duplicate Reversal. D09
776 Soft Duplicate Completion. D09
772 Soft Duplicate Return. D09
913 Soft Duplicate transaction. D09
731 Hard Rejected Lost/Stolen Checks D10
208 Hard Lost card. D10
209 Hard Stolen card. D11
119 Soft Transaction not permitted to cardholder. D12
963 Soft Acquirer channel unavailable D12
512 Soft Service not allowed. D12
120 Soft Transaction not permitted to terminal. D12
909 Soft System malfunction. D12
402 Soft TransArmor Service Unavailable. D12
907 Soft Card issuer or switch inoperative D12
121 Soft Exceeds withdrawal amount limit. D15
782 Soft Count Exceeds Limit. D15
123 Soft Exceeds withdrawal frequency limit. D15
554 Soft Over daily limit D15
528 Soft Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. D15
509 Hard Do not try again – Applies to recurring authorizations only. The card has expired D16
510 Hard New Account Information – Applies to recurring authorizations only. The card has expired D16
101 Hard Expired card. D16
511 Hard Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again D16
505 Soft Please retry. D17
508 Soft Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. D17
920 Soft Security H/W or S/W error - try again D17
516 Soft Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout D17
921 Soft Security H/W or S/W error - no action D17
771 Soft Amount Too Large. D18
110 Soft Invalid amount D18
318 Soft Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. D18
106 Soft Allowable PIN tries exceeded D21
518 Hard Invalid account/date or sales date in future. D27
385 Hard Accepted but not yet processed. D27
950 Hard Violation of business arrangement D27
552 Hard Invalid Product D27
153 Hard Already redeemed D27
348 Hard Invalid transaction source. The provided source (field EA) is not valid for this transaction. D27
339 Hard Transaction history not available. D27
812 Hard Over issuer velocity amount D27
329 Hard Bad_repay_date. D27
804 Hard Fuel only D27
722 Hard Invalid value in the field D27
372 Hard Promo location restricted. D27
353 Hard First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. D27
825 Hard No chain ID for chain merchant D27
817 Hard Over merchant product velocity count D27
940 Hard Error. D27
729 Hard Hard Negative Info On File. D27
327 Hard Request not permitted by this account. D27
315 Hard Bad mag stripe. The mag stripe could not be parsed for account information D27
604 Hard Close Not Valid D27
565 Hard Fuel price error D27
557 Hard Invalid prompt entry D27
346 Hard Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). D27
332 Hard Account locked. D27
807 Hard Over non-fuel limit D27
523 Hard Crypto box is offline. D27
501 Hard Date of Birth Error for Check Processing. D27
555 Hard Invalid Date/Time D27
156 Hard Max number of recharges exceeded D27
342 Hard Void of activation after account activity. D27
001 Hard Schema Validation Error D27
568 Hard Over additive limit D27
560 Hard Invalid Odometer D27
376 Hard Account status is void lock. D27
359 Hard The terminal transaction number did not match (on a void or reversal). D27
915 Hard Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal D27
820 Hard Over chain daily velocity amount D27
114 Hard Invalid account type D27
902 Hard Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. D27
530 Hard The authorizing network has a problem decrypting the cryptogram in the request. D27
320 Hard Invalid password. D27
942 Hard Customer cancellation D27
550 Hard Invalid Vehicle D27
151 Hard Activation failed D27
345 Hard Invalid EAN. The EAN is not correc t for the provided account number. D27
337 Hard Too many transactions requested. D27
810 Hard Over card velocity amount D27
802 Hard Imprint card D27
527 Hard Network Response indicates that Merchant ID/SE is invalid. D27
504 Hard Do not try again. D27
383 Hard Store location zero not allowed. D27
815 Hard Over merchant daily velocity both D27
908 Hard Transaction destination not found for routing. D27
702 Hard EMV Key Download Error. D27
323 Hard Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. D27
308 Hard Already active. The card is already active and does not need to be reactivated D27
602 Hard No Open Batch D27
563 Hard Over fuel limit D27
381 Hard Bulk activation unattempted error D27
109 Hard Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. D27
368 Hard No account link. D27
351 Hard First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. D27
823 Hard Over chain product velocity both D27
723 Hard Driver’s License or ID is Required D27
519 Hard Invalid Effective Date. D27
403 Hard TransArmor Invalid Token or Account Number. D27
553 Hard Exceeds transaction total limit per product class. D27
154 Hard Over monthly limit D27
349 Hard Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) D27
340 Hard New password required. D27
330 Hard Bad checksum. The checksum provided is incorrect. D27
805 Hard Velocity exceeded D27
558 Hard Invalid Track 2 data D27
354 Hard Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) D27
374 Hard Product code(s) restricted. D27
355 Hard Invalid currency. The provided currency is invalid. D27
826 Hard Signature required D27
818 Hard Over merchant product velocity both D27
941 Hard Invalid issuer. D27
740 Hard Totals Unavailable. D27
328 Hard Request not permitted by this merchant location. D27
317 Hard Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. D27
566 Hard Y or N required D27
343 Hard No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. D27
333 Hard No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. D27
808 Hard Invalid location D27
792 Hard See attendant. D27
524 Hard Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message D27
502 Hard Invalid State Code. D27
923 Hard Request in progress D27
157 Hard Invalid entry D27
532 Hard The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. D27
321 Hard Invalid new password. The new password does not meet the minimum security criteria D27
108 Hard Refer to issuer‘s special conditions D27
561 Hard Invalid Restriction Code D27
377 Hard Already active and reloadable. D27
360 Hard First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th D27
821 Hard Over chain daily velocity both D27
813 Hard Over merchant daily velocity count D27
904 Hard Format error. D27
384 Hard Account row locked. D27
944 Hard Invalid response D27
551 Hard Invalid Driver D27
152 Hard Exceeds limit D27
347 Hard Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion D27
338 Hard No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. D27
811 Hard Over issuer velocity count D27
803 Hard Not on file D27
721 Hard Invalid ZIP Code D27
507 Hard New Account Information available. D27
352 Hard First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. D27
824 Hard Over chain product velocity amount D27
816 Hard Over merchant product velocity amount D27
914 Hard Void/Full Reversal requests in which the Original Authorization was not found. D27
726 Hard Unable to Locate Record On File. D27
326 Hard Incorrect transaction version or format number for POS transactions. D27
311 Hard Not lost or stolen. D27
603 Hard Close Unavailable D27
564 Hard Over cash limit D27
556 Hard Exceeds quantity D27
316 Hard Incorrect location. There was a problem with the merchant location. D27
369 Hard Invalid time zone. D27
806 Hard Authorization ID needed D27
724 Hard Referred - Not Active D27
520 Hard Reversal Rejected. Do not try again. D27
404 Hard TransArmor Key Error. D27
155 Hard Recharge amount exceeded D27
122 Hard Security violation D27
341 Hard Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. D27
331 Hard Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. D27
567 Hard Over repair limit D27
559 Hard Voyager ID problem D27
356 Hard Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. D27
375 Hard Bad Post Date. The Post Date is not a valid date. D27
357 Hard Currency conversion error. Internal CLGC system error. D27
819 Hard Over chain daily velocity count D27
775 Hard Subsystem Unavailable. D27
529 Hard Resubmission of transaction violates debit/EBT network frequency. D27
319 Hard Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements D27
401 Hard Offer Processing Error D27
344 Hard Internet access disabled. D27
336 Hard Bad authorization code. The authorization code test failed. D27
809 Hard Over card velocity count D27
801 Hard Over merchandise limit D27
525 Hard Debit/EBT network gateway cannot get through to the ISSUER. D27
503 Hard New Account Information. D27
382 Hard Bulk activation package amount error. D27
924 Hard Limit check failed D27
906 Hard System Error. There is a problem with the host processing system. Call your helpdesk or operations support. D27
542 Hard DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. D27
322 Hard Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) D27
130 Hard Invalid terminal. D27
601 Hard Invalid Batch Number D27
562 Hard Pay at pump not allowed D27
380 Hard Bulk activation error. D27
367 Hard Target embossed card entered and Transaction count entered do not match. D27
350 Hard Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) D27
822 Hard Over chain product velocity count D27
814 Hard Over merchant daily velocity amount D27
522 Soft Cash Back greater than total Transaction amount. D28
104 Soft Restricted card D29
107 Soft Call for authorization D30
727 Soft Refer – Call Authorization (Checks only). D30
105 Soft Call acquirer's security department D30
728 Soft Referred – Skip Trace Info. D30
129 Soft Suspected counterfeit card D31
102 Soft Suspected fraud D31
569 Soft Invalid user D33
150 Soft Invalid merchant set up D33
133 Soft The TPP ID was not found D34