Countries:
No Providers
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | TidyPay Code |
|---|---|---|---|
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 500 | Soft | Decline. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 100 | Soft | Do not honor | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 370 | Hard | Account on hold. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 373 | Hard | Invalid Card Account. | D05 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 958 | Soft | CCV2 failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 959 | Soft | CAV failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 505 | Soft | Please retry. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 110 | Soft | Invalid amount | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 566 | Hard | Y or N required | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 802 | Hard | Imprint card | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 122 | Hard | Security violation | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 940 | Hard | Error. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 504 | Hard | Do not try again. | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 923 | Hard | Request in progress | D27 |
| 564 | Hard | Over cash limit | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 808 | Hard | Invalid location | D27 |
| 114 | Hard | Invalid account type | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 792 | Hard | See attendant. | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 153 | Hard | Already redeemed | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 944 | Hard | Invalid response | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 803 | Hard | Not on file | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 332 | Hard | Account locked. | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 151 | Hard | Activation failed | D27 |
| 384 | Hard | Account row locked. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 924 | Hard | Limit check failed | D27 |
| 565 | Hard | Fuel price error | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 904 | Hard | Format error. | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 826 | Hard | Signature required | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 568 | Hard | Over additive limit | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 340 | Hard | New password required. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 368 | Hard | No account link. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 804 | Hard | Fuel only | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 602 | Hard | No Open Batch | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 503 | Hard | New Account Information. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 107 | Soft | Call for authorization | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | TidyPay Code |
|---|---|---|---|
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 500 | Soft | Decline. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 100 | Soft | Do not honor | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 370 | Hard | Account on hold. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 373 | Hard | Invalid Card Account. | D05 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 958 | Soft | CCV2 failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 959 | Soft | CAV failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 505 | Soft | Please retry. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 110 | Soft | Invalid amount | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 566 | Hard | Y or N required | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 802 | Hard | Imprint card | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 122 | Hard | Security violation | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 940 | Hard | Error. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 504 | Hard | Do not try again. | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 923 | Hard | Request in progress | D27 |
| 564 | Hard | Over cash limit | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 808 | Hard | Invalid location | D27 |
| 114 | Hard | Invalid account type | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 792 | Hard | See attendant. | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 153 | Hard | Already redeemed | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 944 | Hard | Invalid response | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 803 | Hard | Not on file | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 332 | Hard | Account locked. | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 151 | Hard | Activation failed | D27 |
| 384 | Hard | Account row locked. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 924 | Hard | Limit check failed | D27 |
| 565 | Hard | Fuel price error | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 904 | Hard | Format error. | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 826 | Hard | Signature required | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 568 | Hard | Over additive limit | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 340 | Hard | New password required. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 368 | Hard | No account link. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 804 | Hard | Fuel only | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 602 | Hard | No Open Batch | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 503 | Hard | New Account Information. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 107 | Soft | Call for authorization | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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