Countries:
Provider Codes: Hide
Paysafe (real-time) Response Codes:
AVS Response Codes
| Code | Message | Description |
|---|---|---|
| 00 | AVS Error - Retry, System unavailable or Timed out | A system error prevented any verification of street address or postal code. |
| 40 | Address not available (Address not verified) | The card-issuing bank received the address but did not verify whether it was correct. This typically happens if the processor declines an authorization before the bank evaluates the address. |
| 43 | Street address not available (not verified), ZIP matches | The card-issuing bank received the street address but did not verify whether it was correct. ZIP code matches. |
| 44 | Address failed | Address verification has failed. |
| 45 | Street address and ZIP don't match | Both street address and ZIP code provided do not match the information on file with the cardholder's bank. |
| 46 | Street address doesn't match, 5-digit ZIP matches | Provided street address does not match the information on file with the cardholder's bank, but 5-digit ZIP code matches. |
| 47 | Street address doesn't match, 9-digit ZIP matches | Provided street address does not match the information on file with the cardholder's bank, but 9-digit ZIP code matches. |
| 4A | Street address or ZIP doesn't match | Street address or ZIP code provided does not match the information on file with the cardholder's bank. |
| 4D | Street address matches, ZIP does not | Provided ZIP code does not match the information on file with the cardholder's bank, but street address matches. |
| 4E | Street address and 5-digit ZIP match | Both street address and 5-digit ZIP code provided match the information on file with the cardholder's bank. |
| 4F | Street address and ZIP match | Both street address and ZIP code provided match the information on file with the cardholder's bank. |
| 53 | Account holder name incorrect, billing postal code matches | Provided account holder name does not match the information on file with the cardholder's bank, but billing postal code matches. |
| 55 | Unrecognized response | Account holder name, billing address and postal code are all incorrect. |
| 5C | Account holder name incorrect, billing address matches | Provided account holder name does not match the information on file with the cardholder's bank, but billing address matches. |
| 5F | Account holder name incorrect, billing address and postal code match | Provided account holder name does not match the information on file with the cardholder's bank, but both billing address and postal code matches. |
| 70 | Account holder name matches | Provided account holder name matches the information on file with the cardholder's bank. |
| 73 | Account holder name and billing postal code match | Both account holder name and billing postal code provided match the information on file with the cardholder's bank. |
| 7C | Account holder name and billing address match | Both account holder name and billing address provided match the information on file with the cardholder's bank. |
| 7F | Account holder name, billing address and postal code match | All of the information provided match the information on file with the cardholder's bank. |
| 80 | AVS service not supported by issuer - Issuer doesn't participate in AVS | AVS information was provided but the card-issuing bank does not participate in address verification. |
| C0 | AVS not performed | AVS verification has not been performed. |
CSC Response Codes
| Code | Message | Description |
|---|---|---|
| M | Matches | The CSC provided matches the information on file with the cardholder's bank. |
| N | Not matches | The CSC provided does not match the information on file with the cardholder's bank. |
| P | Not processed | CSC has not been processed. |
| S | Should be present | Issuer indicates that CSC data should be present on the card, but the merchant has indicated data is not present on the card. |
| U | Issuer is not certified | (1) Unknown issuer; (2) issuer is not certified for CSC; (3) issuer has not provided Visa/MasterCard with the CSC encryption keys. |
| X | Unrecognized reason | Error: response is unknown or unrecognized. |
Transaction Responses
| Code | Type | Message | TidyPay Code |
|---|---|---|---|
| 200 | Good | Approved | A01 |
| 3039 | Soft | Your request has been declined due to an invalid authentication value. | D01 |
| 3009 | Soft | Denied by bank | D01 |
| 3053 | Soft | The bank has requested that you retrieve the card from the cardholder - please call the acquirer. | D01 |
| 3032 | Soft | Denied by customer's bank | D01 |
| 3051 | Soft | The bank has requested that you retrieve the card from the cardholder - contact the acquirer for more information. | D01 |
| 5021 | Soft | Your transaction request has been declined. | D01 |
| 3014 | Soft | Denied by bank | D01 |
| 3054 | Soft | The transaction was declined due to suspected fraud. | D01 |
| 3050 | Soft | The bank has requested that you retrieve the card from the cardholder - fraudulent activity is suspected. | D01 |
| 3023 | Soft | Denied by customer's bank | D01 |
| 3012 | Hard | Invalid Expiration Date | D02 |
| 3022 | Soft | Insufficient funds | D03 |
| 3036 | Hard | Your request has been declined due to an invalid issuer. | D05 |
| 3002 | Hard | Invalid card number | D05 |
| 3017 | Hard | Invalid card number | D05 |
| 3005 | Soft | CVV2 is invalid | D08 |
| 3019 | Soft | CVV2 is invalid | D08 |
| 3044 | Soft | You have submitted a duplicate request. | D09 |
| 5031 | Soft | Duplicate Transaction | D09 |
| 3016 | Hard | Card reported lost | D10 |
| 3024 | Soft | Service not allowed | D12 |
| 3418 | Soft | Service not allowed | D12 |
| 3412 | Soft | Service not allowed | D12 |
| 3040 | Soft | Your request has been declined because the request type is not permitted on the card. | D12 |
| 5004 | Soft | You submitted an invalid account type with your request. | D12 |
| 3008 | Soft | Service not allowed | D12 |
| 3504 | Soft | Service not allowed | D12 |
| 3416 | Soft | Service not allowed | D12 |
| 5005 | Soft | You submitted an invalid operation type with your request. | D12 |
| 1200 | Soft | Maximum transaction limit is exceeded at the moment. | D15 |
| 3403 | Soft | Maximum transaction limit is exceeded at the moment. | D15 |
| 3027 | Soft | Maximum transaction limit is exceeded at the moment. | D15 |
| 3047 | Soft | The transaction was declined because the amount exceeds the floor limit. | D15 |
| 3202 | Soft | Maximum transaction limit is exceeded at the moment. | D15 |
| 3049 | Hard | The bank has requested that you retrieve the card from the cardholder - the credit card has expired. | D16 |
| 3006 | Hard | Card is Expired | D16 |
| 3018 | Soft | Re-enter Transaction | D17 |
| 3020 | Soft | Re-enter Transaction | D17 |
| 3402 | Soft | Bad Amount | D18 |
| 5003 | Soft | You submitted an invalid amount with your request. | D18 |
| 3506 | Soft | Bad Amount | D18 |
| 3046 | Soft | The transaction was declined because the amount was set to zero. | D18 |
| 3413 | Soft | Bad Amount | D18 |
| 3204 | Soft | Bad Amount | D18 |
| 3501 | Soft | Bad Amount | D18 |
| 3035 | Soft | Your request has been declined due to exceeded PIN attempts. | D21 |
| 5273 | Hard | Transaction Error | D27 |
| 5010 | Hard | Transaction Error | D27 |
| 3414 | Hard | Transaction Error | D27 |
| 3045 | Hard | You submitted an invalid date format for this request. | D27 |
| 1002 | Hard | Transaction Error | D27 |
| 3407 | Hard | Transaction Error | D27 |
| 3200 | Hard | Transaction Error | D27 |
| 3013 | Hard | Transaction Error | D27 |
| 1001 | Hard | An error occurred with the external processing gateway. | D27 |
| 3004 | Hard | Transaction Error | D27 |
| 5068 | Hard | Transaction Error | D27 |
| 3500 | Hard | Transaction Error | D27 |
| 3048 | Hard | The transaction was declined because the amount is less than the floor limit. | D27 |
| 3205 | Hard | Transaction Error | D27 |
| 3026 | Hard | Transaction Error | D27 |
| 3042 | Hard | Your request has been declined due to a cryptographic error. | D27 |
| 5502 | Hard | Either the payment token is invalid or the corresponding profile or bank account is not active. | D27 |
| 5271 | Hard | Transaction Error | D27 |
| 3505 | Hard | Transaction Error | D27 |
| 3405 | Hard | Transaction Error | D27 |
| 3030 | Hard | Transaction Error | D27 |
| 5023 | Hard | Transaction Error | D27 |
| 3415 | Hard | Transaction Error | D27 |
| 3037 | Hard | Your request has been declined because it is invalid. | D27 |
| 1003 | Hard | Transaction Error | D27 |
| 3201 | Hard | Transaction Error | D27 |
| 3021 | Hard | Transaction Error | D27 |
| 1008 | Hard | An internal error occurred. | D27 |
| 5269 | Hard | Transaction Error | D27 |
| 3502 | Hard | Transaction Error | D27 |
| 5278 | Hard | Transaction Error | D27 |
| 3206 | Hard | Transaction Error | D27 |
| 3028 | Hard | Transaction Error | D27 |
| 5001 | Hard | Transaction Error | D27 |
| 3408 | Hard | Transaction Error | D27 |
| 1000 | Hard | Transaction Error | D27 |
| 5272 | Hard | Transaction Error | D27 |
| 3031 | Hard | Transaction Error | D27 |
| 3007 | Hard | Transaction Error | D27 |
| 3406 | Hard | Transaction Error | D27 |
| 5042 | Hard | Transaction Error | D27 |
| 3417 | Hard | Transaction Error | D27 |
| 3038 | Hard | Your request has been declined due to customer cancellation. | D27 |
| 1007 | Hard | Transaction Error | D27 |
| 3203 | Hard | Transaction Error | D27 |
| 3025 | Hard | Transaction Error | D27 |
| 3041 | Hard | Your request has been declined due to a timeout. | D27 |
| 5031 | Hard | The transaction you have submitted has already been processed. | D27 |
| 5270 | Hard | Transaction Error | D27 |
| 3503 | Hard | Transaction Error | D27 |
| 5281 | Hard | Transaction Error | D27 |
| 3404 | Hard | Transaction Error | D27 |
| 3029 | Hard | Transaction Error | D27 |
| 3011 | Soft | Card is restricted | D29 |
| 3052 | Soft | The bank has requested that you retrieve the card from the cardholder - the credit card is restricted. | D29 |
| 3015 | Soft | Call for Authorization | D30 |
| 5016 | Soft | Incorrect merchant setup | D33 |
| 5279 | Soft | Incorrect merchant setup | D33 |
| 5280 | Soft | Incorrect merchant setup | D33 |
| 5017 | Soft | Merchant profile configuration issue | D34 |
| 5276 | Soft | Merchant profile configuration issue | D34 |
| 5040 | Soft | Merchant profile configuration issue | D34 |
| 5277 | Soft | Merchant profile configuration issue | D34 |
| 5000 | Soft | Your merchant account authentication failed. Either your store ID/password are invalid or the IP address from which you are sending the transaction has not been authorized. | D34 |
| 5275 | Soft | Merchant profile configuration issue | D34 |
Groups
Provider Codes: Hide
Paysafe (real-time) Response Codes:
AVS Response Codes
| Code | Message | Description |
|---|---|---|
| 00 | AVS Error - Retry, System unavailable or Timed out | A system error prevented any verification of street address or postal code. |
| 40 | Address not available (Address not verified) | The card-issuing bank received the address but did not verify whether it was correct. This typically happens if the processor declines an authorization before the bank evaluates the address. |
| 43 | Street address not available (not verified), ZIP matches | The card-issuing bank received the street address but did not verify whether it was correct. ZIP code matches. |
| 44 | Address failed | Address verification has failed. |
| 45 | Street address and ZIP don't match | Both street address and ZIP code provided do not match the information on file with the cardholder's bank. |
| 46 | Street address doesn't match, 5-digit ZIP matches | Provided street address does not match the information on file with the cardholder's bank, but 5-digit ZIP code matches. |
| 47 | Street address doesn't match, 9-digit ZIP matches | Provided street address does not match the information on file with the cardholder's bank, but 9-digit ZIP code matches. |
| 4A | Street address or ZIP doesn't match | Street address or ZIP code provided does not match the information on file with the cardholder's bank. |
| 4D | Street address matches, ZIP does not | Provided ZIP code does not match the information on file with the cardholder's bank, but street address matches. |
| 4E | Street address and 5-digit ZIP match | Both street address and 5-digit ZIP code provided match the information on file with the cardholder's bank. |
| 4F | Street address and ZIP match | Both street address and ZIP code provided match the information on file with the cardholder's bank. |
| 53 | Account holder name incorrect, billing postal code matches | Provided account holder name does not match the information on file with the cardholder's bank, but billing postal code matches. |
| 55 | Unrecognized response | Account holder name, billing address and postal code are all incorrect. |
| 5C | Account holder name incorrect, billing address matches | Provided account holder name does not match the information on file with the cardholder's bank, but billing address matches. |
| 5F | Account holder name incorrect, billing address and postal code match | Provided account holder name does not match the information on file with the cardholder's bank, but both billing address and postal code matches. |
| 70 | Account holder name matches | Provided account holder name matches the information on file with the cardholder's bank. |
| 73 | Account holder name and billing postal code match | Both account holder name and billing postal code provided match the information on file with the cardholder's bank. |
| 7C | Account holder name and billing address match | Both account holder name and billing address provided match the information on file with the cardholder's bank. |
| 7F | Account holder name, billing address and postal code match | All of the information provided match the information on file with the cardholder's bank. |
| 80 | AVS service not supported by issuer - Issuer doesn't participate in AVS | AVS information was provided but the card-issuing bank does not participate in address verification. |
| C0 | AVS not performed | AVS verification has not been performed. |
CSC Response Codes
| Code | Message | Description |
|---|---|---|
| M | Matches | The CSC provided matches the information on file with the cardholder's bank. |
| N | Not matches | The CSC provided does not match the information on file with the cardholder's bank. |
| P | Not processed | CSC has not been processed. |
| S | Should be present | Issuer indicates that CSC data should be present on the card, but the merchant has indicated data is not present on the card. |
| U | Issuer is not certified | (1) Unknown issuer; (2) issuer is not certified for CSC; (3) issuer has not provided Visa/MasterCard with the CSC encryption keys. |
| X | Unrecognized reason | Error: response is unknown or unrecognized. |
Transaction Responses
| Code | Type | Message | TidyPay Code |
|---|---|---|---|
| 200 | Good | Approved | A01 |
| 3039 | Soft | Your request has been declined due to an invalid authentication value. | D01 |
| 3009 | Soft | Denied by bank | D01 |
| 3053 | Soft | The bank has requested that you retrieve the card from the cardholder - please call the acquirer. | D01 |
| 3032 | Soft | Denied by customer's bank | D01 |
| 3051 | Soft | The bank has requested that you retrieve the card from the cardholder - contact the acquirer for more information. | D01 |
| 5021 | Soft | Your transaction request has been declined. | D01 |
| 3014 | Soft | Denied by bank | D01 |
| 3054 | Soft | The transaction was declined due to suspected fraud. | D01 |
| 3050 | Soft | The bank has requested that you retrieve the card from the cardholder - fraudulent activity is suspected. | D01 |
| 3023 | Soft | Denied by customer's bank | D01 |
| 3012 | Hard | Invalid Expiration Date | D02 |
| 3022 | Soft | Insufficient funds | D03 |
| 3036 | Hard | Your request has been declined due to an invalid issuer. | D05 |
| 3002 | Hard | Invalid card number | D05 |
| 3017 | Hard | Invalid card number | D05 |
| 3005 | Soft | CVV2 is invalid | D08 |
| 3019 | Soft | CVV2 is invalid | D08 |
| 3044 | Soft | You have submitted a duplicate request. | D09 |
| 5031 | Soft | Duplicate Transaction | D09 |
| 3016 | Hard | Card reported lost | D10 |
| 3024 | Soft | Service not allowed | D12 |
| 3418 | Soft | Service not allowed | D12 |
| 3412 | Soft | Service not allowed | D12 |
| 3040 | Soft | Your request has been declined because the request type is not permitted on the card. | D12 |
| 5004 | Soft | You submitted an invalid account type with your request. | D12 |
| 3008 | Soft | Service not allowed | D12 |
| 3504 | Soft | Service not allowed | D12 |
| 3416 | Soft | Service not allowed | D12 |
| 5005 | Soft | You submitted an invalid operation type with your request. | D12 |
| 1200 | Soft | Maximum transaction limit is exceeded at the moment. | D15 |
| 3403 | Soft | Maximum transaction limit is exceeded at the moment. | D15 |
| 3027 | Soft | Maximum transaction limit is exceeded at the moment. | D15 |
| 3047 | Soft | The transaction was declined because the amount exceeds the floor limit. | D15 |
| 3202 | Soft | Maximum transaction limit is exceeded at the moment. | D15 |
| 3049 | Hard | The bank has requested that you retrieve the card from the cardholder - the credit card has expired. | D16 |
| 3006 | Hard | Card is Expired | D16 |
| 3018 | Soft | Re-enter Transaction | D17 |
| 3020 | Soft | Re-enter Transaction | D17 |
| 3402 | Soft | Bad Amount | D18 |
| 5003 | Soft | You submitted an invalid amount with your request. | D18 |
| 3506 | Soft | Bad Amount | D18 |
| 3046 | Soft | The transaction was declined because the amount was set to zero. | D18 |
| 3413 | Soft | Bad Amount | D18 |
| 3204 | Soft | Bad Amount | D18 |
| 3501 | Soft | Bad Amount | D18 |
| 3035 | Soft | Your request has been declined due to exceeded PIN attempts. | D21 |
| 5273 | Hard | Transaction Error | D27 |
| 5010 | Hard | Transaction Error | D27 |
| 3414 | Hard | Transaction Error | D27 |
| 3045 | Hard | You submitted an invalid date format for this request. | D27 |
| 1002 | Hard | Transaction Error | D27 |
| 3407 | Hard | Transaction Error | D27 |
| 3200 | Hard | Transaction Error | D27 |
| 3013 | Hard | Transaction Error | D27 |
| 1001 | Hard | An error occurred with the external processing gateway. | D27 |
| 3004 | Hard | Transaction Error | D27 |
| 5068 | Hard | Transaction Error | D27 |
| 3500 | Hard | Transaction Error | D27 |
| 3048 | Hard | The transaction was declined because the amount is less than the floor limit. | D27 |
| 3205 | Hard | Transaction Error | D27 |
| 3026 | Hard | Transaction Error | D27 |
| 3042 | Hard | Your request has been declined due to a cryptographic error. | D27 |
| 5502 | Hard | Either the payment token is invalid or the corresponding profile or bank account is not active. | D27 |
| 5271 | Hard | Transaction Error | D27 |
| 3505 | Hard | Transaction Error | D27 |
| 3405 | Hard | Transaction Error | D27 |
| 3030 | Hard | Transaction Error | D27 |
| 5023 | Hard | Transaction Error | D27 |
| 3415 | Hard | Transaction Error | D27 |
| 3037 | Hard | Your request has been declined because it is invalid. | D27 |
| 1003 | Hard | Transaction Error | D27 |
| 3201 | Hard | Transaction Error | D27 |
| 3021 | Hard | Transaction Error | D27 |
| 1008 | Hard | An internal error occurred. | D27 |
| 5269 | Hard | Transaction Error | D27 |
| 3502 | Hard | Transaction Error | D27 |
| 5278 | Hard | Transaction Error | D27 |
| 3206 | Hard | Transaction Error | D27 |
| 3028 | Hard | Transaction Error | D27 |
| 5001 | Hard | Transaction Error | D27 |
| 3408 | Hard | Transaction Error | D27 |
| 1000 | Hard | Transaction Error | D27 |
| 5272 | Hard | Transaction Error | D27 |
| 3031 | Hard | Transaction Error | D27 |
| 3007 | Hard | Transaction Error | D27 |
| 3406 | Hard | Transaction Error | D27 |
| 5042 | Hard | Transaction Error | D27 |
| 3417 | Hard | Transaction Error | D27 |
| 3038 | Hard | Your request has been declined due to customer cancellation. | D27 |
| 1007 | Hard | Transaction Error | D27 |
| 3203 | Hard | Transaction Error | D27 |
| 3025 | Hard | Transaction Error | D27 |
| 3041 | Hard | Your request has been declined due to a timeout. | D27 |
| 5031 | Hard | The transaction you have submitted has already been processed. | D27 |
| 5270 | Hard | Transaction Error | D27 |
| 3503 | Hard | Transaction Error | D27 |
| 5281 | Hard | Transaction Error | D27 |
| 3404 | Hard | Transaction Error | D27 |
| 3029 | Hard | Transaction Error | D27 |
| 3011 | Soft | Card is restricted | D29 |
| 3052 | Soft | The bank has requested that you retrieve the card from the cardholder - the credit card is restricted. | D29 |
| 3015 | Soft | Call for Authorization | D30 |
| 5016 | Soft | Incorrect merchant setup | D33 |
| 5279 | Soft | Incorrect merchant setup | D33 |
| 5280 | Soft | Incorrect merchant setup | D33 |
| 5017 | Soft | Merchant profile configuration issue | D34 |
| 5276 | Soft | Merchant profile configuration issue | D34 |
| 5040 | Soft | Merchant profile configuration issue | D34 |
| 5277 | Soft | Merchant profile configuration issue | D34 |
| 5000 | Soft | Your merchant account authentication failed. Either your store ID/password are invalid or the IP address from which you are sending the transaction has not been authorized. | D34 |
| 5275 | Soft | Merchant profile configuration issue | D34 |
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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