Electronic Payments   (real-time) Response Codes:

Code	Message	Description

Account Update Response Codes   

Code	Message	Description
CC	Contact Cardholder	Cardholder needs to be contacted for further clarification of the account changes.
NN	No Match	There is no match for the specified account within the system.
UA	Account Number Updated	Account number has been updated successfully.
UE	Expiration Date Updated	Expiration date has been updated successfully.
UN	No Updates	No updates have been made to the specified account.
XA	Account Cancelled	Account has been either closed, blocked or deactivated.
XX	Data Unavailable	Account information is unavailable.
ZZ	Record Skipped	Account has not been updated because the expiration date is not due.

AVS Response Codes   

Code	Message	Description
00	AVS Error - Retry, System unavailable or Timed out	A system error prevented any verification of street address or postal code.
40	Address not available (Address not verified)	The card-issuing bank received the address but did not verify whether it was correct. This typically happens if the processor declines an authorization before the bank evaluates the address.
43	Street address not available (not verified), ZIP matches	The card-issuing bank received the street address but did not verify whether it was correct. ZIP code matches.
44	Address failed	Address verification has failed.
45	Street address and ZIP don't match	Both street address and ZIP code provided do not match the information on file with the cardholder's bank.
46	Street address doesn't match, 5-digit ZIP matches	Provided street address does not match the information on file with the cardholder's bank, but 5-digit ZIP code matches.
47	Street address doesn't match, 9-digit ZIP matches	Provided street address does not match the information on file with the cardholder's bank, but 9-digit ZIP code matches.
4A	Street address or ZIP doesn't match	Street address or ZIP code provided does not match the information on file with the cardholder's bank.
4D	Street address matches, ZIP does not	Provided ZIP code does not match the information on file with the cardholder's bank, but street address matches.
4E	Street address and 5-digit ZIP match	Both street address and 5-digit ZIP code provided match the information on file with the cardholder's bank.
4F	Street address and ZIP match	Both street address and ZIP code provided match the information on file with the cardholder's bank.
53	Account holder name incorrect, billing postal code matches	Provided account holder name does not match the information on file with the cardholder's bank, but billing postal code matches.
55	Unrecognized response	Account holder name, billing address and postal code are all incorrect.
5C	Account holder name incorrect, billing address matches	Provided account holder name does not match the information on file with the cardholder's bank, but billing address matches.
5F	Account holder name incorrect, billing address and postal code match	Provided account holder name does not match the information on file with the cardholder's bank, but both billing address and postal code matches.
70	Account holder name matches	Provided account holder name matches the information on file with the cardholder's bank.
73	Account holder name and billing postal code match	Both account holder name and billing postal code provided match the information on file with the cardholder's bank.
7C	Account holder name and billing address match	Both account holder name and billing address provided match the information on file with the cardholder's bank.
7F	Account holder name, billing address and postal code match	All of the information provided match the information on file with the cardholder's bank.
80	AVS service not supported by issuer - Issuer doesn't participate in AVS	AVS information was provided but the card-issuing bank does not participate in address verification.
C0	AVS not performed	AVS verification has not been performed.

CSC Response Codes   

Code	Message	Description
M	Matches	The CSC provided matches the information on file with the cardholder's bank.
N	Not matches	The CSC provided does not match the information on file with the cardholder's bank.
P	Not processed	CSC has not been processed.
S	Should be present	Issuer indicates that CSC data should be present on the card, but the merchant has indicated data is not present on the card.
U	Issuer is not certified	(1) Unknown issuer; (2) issuer is not certified for CSC; (3) issuer has not provided Visa/MasterCard with the CSC encryption keys.
X	Unrecognized reason	Error: response is unknown or unrecognized.

Payment Card Response Codes   

Code	Message	Description
A01	Approved: XXXXXX (approval code)	Transaction has been approved.
A02	Credit Posted	Credit has been posted on a cardholder’s account.
A03	Void Posted (Auth Reversed)	Void has been posted on a cardholder’s account (with authorization reversal).
A04	No Update	No updates have been made as a result of account updater operation.
A05	Partially Approved	Transaction has been partially approved as a result of split payment.
A06	Void Posted (Auth Not Reversed)	Void has been posted on a cardholder’s account (without authorization reversal).
A07	Partial Void Posted	Partial void has been posted on a cardholder’s account.
A08	Partial Refund Posted	Partial refund has been posted on a cardholder’s account.
A09	Incremental Auth Posted	Increment has been posted on a cardholder’s account.
A10	Request Accepted	Request has been accepted.
A11	Approval (Reversal failed)	Initial transaction was approved by a processor and a subsequent reversal was rejected (void failed).
A13	The report was added to the processing queue.	The report has become a queue. Please wait for the report generation.
A21T	Offline Approval (Sale Posted)	Sale transaction has been approved offline.
A22T	Offline Approval (Credit Posted)	Credit card transaction has been approved offline.
D01	Denied by customer's bank	Transaction has been denied by cardholder's bank.
D02	Invalid Expiration Date	Cardholder has entered invalid or malformatted expiration date.
D03	Insufficient Funds	Specified credit card does not have sufficient funds.
D04	Hold - Pick up card	The cardholder’s bank has declined the transaction and requested cardholder’s credit card to be retained.
D05	Invalid card number	Specified credit card number is invalid or does not exist.
D06	Account not found.	Specified credit card number is associated with account that does not exist.
D07	Incorrect PIN or maximum number of attempts reached	Incorrect PIN/Incorrect PIN has been entered the maximum number of times.
D08	CSC is invalid	CSC value is invalid.
D09	Duplicate Transaction	The cardholder’s bank has declined the transaction as this transaction appears to be a duplicate transmission.
D10	Card reported lost/stolen	The cardholder’s bank has declined the transaction and requested the cardholder’s credit card to be retained because card was reported lost or stolen.
D11	Card reported stolen	The cardholder’s bank has declined the transaction and requested the cardholder’s credit card to be retained because card was reported stolen.
D12	Service not allowed	Cardholder's credit card or merchant processing account is not configured for the specified type of transaction.
D13	Stop Recurring	Cardholder requested stop of specific recurring payment.
D15	Maximum transaction limit is exceeded	Maximum transaction limit is exceeded at the moment. Try processing your transaction tomorrow.
D16	Card is Expired	A transaction was processed on an expired card.
D17	Retry/Re-enter transaction later	An unknown error occurred during the authorization process. Transaction needs to be re-entered. Be sure to analyze provider response message for additional details on when to reattempt.
D18	Bad Amount	Specified amount value is invalid. Amount must be a positive number.
D19	Unmapped decline	Specified processor's response code is not recognized by the system. The respective request of a received code clarification needs to be addressed to the processor.
D21	Pin Try Exceeded	Cardholder has entered the incorrect PIN more than three times.
D22	Refund was not processed/received	Refund was not processed successfully or has not been received by the cardholder.
D25	Refund limit is reached for the day	Specified merchant has reached the refund limit for the day.
D26	Settlement Failed	Submitted transaction cannot be settled. Re-check entered account information and try again.
D27	Transaction Error	Submitted transaction has failed.
D28	Cashback limit exceeded/Cashback unavailable	Specified amount exceeds cashback limit or cashback is not available.
D29	Card is restricted	Specified credit card has some restrictions.
D30	Call for Authorization	To proceed with the transaction, call for authorization is needed to confirm the validity of the card.
D31	Declined due to fraud rules	Specified credit card appears to be fraudulent.
D32	Declined due to fraud engine decision	Transaction has been declined because of fraud detected by a fraud engine.
D33	Incorrect merchant setup	Specified merchant is not set up correctly for the submitted transaction.
D34	Merchant profile configuration issue	Specified merchant profile was configured incorrectly.
D35	Card chip decline	Transaction has been declined by the chip (for EMV cards only).
D36	Account Closed	Specified payment card account is closed.
D37	Account is inactive	Specified payment card account is inactive.
D38	New Card available	New card details need to be requested.
D40	AVS Verification Failed	Address information submitted for tokenization transaction has not passed AVS verification successfully.
D41	Processing Error	A connection error occurred after the transaction has been submitted.
D42	Data encryption/decryption error	One or more fields specified in the transaction cannot be encrypted or decrypted.
D43	Account blocked/frozen/inactive	Specified account has been either blocked, frozen or deactivated.
D44	MAC key synchronization error or MAC value is incorrect	MAC key used in the transaction is either missing or invalid.
D45	Maximum batch amount limit is exceeded	Maximum batch amount limit is exceeded at the moment. Try processing your transaction tomorrow.
D46	Additional verification required. Use chip.	D46 требует переключения с contactless на contact, а D48 требует PIN без переключения.
D47	Additional 3DSecure verification required.	This card is enrolled in 3DSecure program and 3DSecure verification has to be completed to process the transaction.
D48	Additional PIN verification required.	Там из названия всё видно - когда на терминале карту транзакцию с чиповой картой пытаются провести через contactless, а провайдер по каким-то критериям решает, что в транзакции нужен пин и её нужно обработать через чип (через contact).
D49	Declined due to fraud suspicion.	Transaction has been declined because of suspected fraud.
D50	Authorization limit is reached for the day (VM)	Specified merchant has reached the authorization limit for the day.
E02	Processing Network Unavailable	Processing network is temporarily unavailable.
E03	Transaction data integrity validation error	Batch transaction data is invalid.
E04	Refund limit is reached for the day	Specified merchant has reached the refund limit allowed per day on the account.
E06	Card is blacklisted	Payment card is blacklisted.
E07	Tokenization not supported	Tokenization is not supported by a processor.
E08	Declined by processor	Direct debit transaction has been declined by a processor.
E10	3D Secure Verification Failed	3D Secure verification has failed.
E11	Invalid connection path	The node address, on which terminal was registered, was not found while attempting to send a message to the terminal.
E12	Connection timeout	Timeout occurs when the cloud doesn't receive a response from the terminal within 5 minutes while processing the transaction.
E20	Terminal is busy: transaction processing in progress	The terminal is busy processing another transaction. Try processing your transaction later.
E22	1) Terminal is currently unreachable (disconnected). 2) Terminal is currently unreachable (interrupted). 3) Terminal is currently unreachable (reregistered).	1) The terminal was disconnected when the cloud was attempting to send a message to the terminal. 2)The channel between the terminal and cloud is inactive during a time period specified as one-minute timeout due to a bad connection. 3)The terminal disconnected and reregistered while processing the transaction (occurs when the terminal submits repeated registration request without interrupting the connection with cloud established before): *The terminal is connected to the cloud, and the cloud saves ''terminalKey'' in cache. *Transaction processing request is submitted to the POS. *The POS is waiting for a response. *The transaction request is submitted to the terminal. *The terminal is reregistered instead of processing the request. *The cloud identifies that the terminal was reregistered since the ''terminalKey'' is not deleted from the cache, and the terminal has not been turned off and disconnected correctly. *Cloud receives a repeated registration request from the terminal and forwards it to the POS as a transaction response.
E24	Referenced Terminal is not found within Cloud or not accessible to the current user	The terminal is not found in the system due to one of the following reasons: the terminal is not registered (is not turned on); the node address, on which the terminal was registered, is not found; the submitted terminalCode is incorrect, or the current user doesn't have access to the terminal.
E31	Declined due to pre-processing rules	Transaction has been declined due to the pre-processing rules
X01	Processing Cancelled by User	Transaction processing has been cancelled by a cardholder.
X02	Pending processing	Batch transaction is still processed on a processor's side.
X03	3D Secure Verification Required	3D Secure verification is required.
X04	Processing cancelled: the request has expired.	Transaction processing has been cancelled due to a user being inactive for a time period specified as a timeout (default: 15 minutes).
Z01	Reversal received	Reversal has been received.
Z02	Chargeback received	Chargeback has been received.

Proxynization API Response Codes   

Code	Message	Description
A01	Succesfull	Transaction has been approved.
E02	Communication error	Network connection error has occurred.
S01	Wrong credentials or password has expired	User has entered wrong credentials or user's password has expired.
S02	Internal server error	Internal server error.
V01	accountNumber is required parameter	''accountNumber'' field is required and cannot be empty.
V01	accountNumber is empty or it contains wrong characters	''accountNumber'' field is empty or contains wrong characters.

Warning Codes   

Code	Message	Description
D	warning: descriptor truncation (custom descriptor)	Descriptor has been truncated.
F	warning: fraud detected	Fraud has been detected while processing a transaction.
P	warning: partial authorization not enabled	Partial authorization is not enabled.
R	warning: AVS/CVV not matched	AVS or CVV codes do not match.
T	warning: custom parameters data truncation	One or more customer parameters could not be persisted to the database.
С	warning: descriptor truncation (company name)	Company name has been truncated.

Transaction Responses   

Code	Type	Message	TidyPay Code
000	Good	Approved	A01
100	Soft	Insufficient funds.	D03
002	Hard	Card not active.	D06
001	Hard	Card not found.	D06
012	Soft	Card expired.	D12
009	Hard	Card already activated.	D27
014	Hard	Card has bad check digit.	D27
010	Hard	Referenced transaction already cancelled.	D27
101	Hard	Request exceeds balance; card exhausted; additional cash required.	D27
011	Hard	Referenced transaction not found, or transaction code unsupported.	D27
004	Soft	Invalid or mismatched merchant ID.	D33
005	Soft	Invalid location ID.	D33
015	Soft	Invalid terminal ID.	D33
013	Soft	Server error.	E02