Introduction

The purpose of this guide is to familiarize merchants with email notifications received after their requests for user interface or API access.

Intended Audience

This guide will be useful for merchants that register new human or service users and are not sure how to deal with information received in the system e-mails. To learn how to register a new user, review Creating a new user tutorial.

New Human User

If you have requested access to the user interface, you will receive two e-mails:
E-mail’s subject line: Account Setup (100) – TidyPay – Your User Name – System Merchant
First e-mail contains information about your account and provided access: access URL that should be used to enter the gateway, the name of your account and user name used to log in.

Subject: Account Setup (100) – TidyPay – John Smith – System Merchant

Dear John Smith, Per your recent request, we have issued a set of John Smith credentials that enable you to access TidyPay management portal (gateway's user interface). TidyPay Portal Access: Access URL: https://sandbox-portal.tidypay.com Account Name: John Smith User Name: john_smith Password: comes in separate email Technical Support and Questions: tidypos@gatewayaid.com Feel free to contact us with any questions, Test Gateway Labs

E-mail’s subject line: Password Setup (101) – TidyPay – Your User Name – System Merchant
For security purposes, your password comes in a separate e-mail.

Subject: Password Setup (101) – TidyPay – John Smith – System Merchant
Dear John Smith, Please, find below the password, needed to access TidyPay management portal (gateway's user interface). All other information was sent to you in separate email. TidyPay Portal Access password: JoTh_200769% Feel free to contact us with any questions, Test Gateway Labs

New Service User

If you have requested API access, you will receive two e-mails:

E-mail’s subject line: Account Setup (200) – TidyPay – Your User Name – System Merchant
First e-mail contains details of all APIs available to you as well as default merchant and access details: merchant/account and terminal codes, your user name, connectivity information for all available APIs and links to the documentation for reference.

Subject: Account Setup (200) – TidyPay – John Smith – System Merchant

Dear John Smith, Per your recent request, we have issued a set of John Smith credentials that enable you to access TidyPay platform API(s). General Information: Merchant Name: System Merchant Merchant ID: 2000 Account ID: 2001 Terminal ID's: 001 - 013 Real-time Processing API: Specification: /processing-api API Access URL: https://sandbox-portal.tidypay.com/gates/xurl User Name: api-jsmith Password: comes in separate email Terminal Processing API: Specification: /processing-api API Access URL: https://sandbox-portal.tidypay.com/gates/xurl User Name: api-jsmith Password: comes in separate email Batch Processing API (FTP Server Access): Specification: /processing-api Inbox for file upload: ftps://sandbox-portal.tidypay.com:22104/2000/inbox Outbox for results download: ftps://sandbox-portal.tidypay.com:22104/2000/outbox User Name: api-jsmith Password: comes in separate email Billing API: Specification: /billing-api API Access URL: https://sandbox-portal.tidypay.com/ibilling/xmlhttps User Name: api-jsmith Password: comes in separate email Onboarding API: Specification: /processing-api API Access URL: https://sandbox-portal.tidypay.com/gates/onboarding User Name: api-jsmith Password: comes in separate email Management API: Specification: /management-api API Access URL: https://sandbox-portal.tidypay.com/api/v01 User Name: api-jsmith Password: comes in separate email Technical Support and Questions: tidypos@gatewayaid.com Feel free to contact us with any questions, Test Gateway Labs

E-mail’s subject line: Password Setup (201) – TidyPay – Your User Name – System Merchant
Second e-mail contains passwords for all available APIs as well as sample API calls of real-time and terminal APIs for purpose of connectivity testing. Please note that you can use terminal API access password with terminals only.

Subject: Password Setup (201) – TidyPay – John Smith – System Merchant

Dear John Smith, Please, find below the password(s), needed to process through TidyPay platform API(s). All other information was sent to you in separate email. Real-time Processing API password: PN4Spoch6Nl2cUvC75QW96KNi81ssAKm For your convenience, here is a preformatted API call that you can use to test connectivity. Please note that you need to append your username at the very end. Sample URL: https://sandbox-portal.tidypay.com/gates/xurl?requestType=ping&password=PN4Spoch6Nl2cUvC75QW96KNi81ssAKm&userName= Mobile SDK Key: e3VybD0iZ2F0ZXdheXVybCIsIGtleT1lbmNvZGVkV2l0aEFlczI1NiB1c2VybmFtZSsgJzonICsgcGFzc3dvcmR9 Terminal API Access password: PN4Spoch6Nl2cUvC75QW For your convenience, here is a preformatted API call that you can use to test connectivity. Please note that you need to append your username at the very end. Sample URL: https://sandbox-portal.tidypay.com/terminals/xurl?requestType=ping&merchantAccountCode=2001&terminalCode=001& password=PN4Spoch6Nl2cUvC75QW&userName= Batch Processing API (FTP Server Access): PN4Spoch6Nl2cUvC75QW96KNi81ssAKm Billing API: PN4Spoch6Nl2cUvC75QW96KNi81ssAKm Onboarding API: f302VnDPV623CSSFFgtuvV6JnJ72CtC8 Management API: PN4Spoch6Nl2cUvC75QW96KNi81ssAKm Feel free to contact us with any questions, Test Gateway Labs